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I have just replaced the yellow toner on my Brother Laser…

Customer Question
I have just replaced...

I have just replaced the yellow toner on my Brother Laser printer, now i have a yellow line, about 1.5cm wide, from top to bottom of each print. My printer is model

Technician's Assistant: Have you tried running your printer's self-cleaning cycle? (Sometimes you have to run this several times to see results.)

No, I have not. Is it self explanatory? I am a dumb chum when it comes to printers

Technician's Assistant: Have you tried wiping down the metal contacts on your printer and cartridges?

No, I am nervous of damaging the printing surface. How do I avoid that?

Technician's Assistant: The Printer Technician will be able to walk you through that. Anything else you want the Printer Expert to know before I connect you?

Just the pringer model - DR -251CL, HL - 3150CDN

Submitted: 8 months ago.Category: Printers
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Answered in 17 hours by:
12/12/2017
Technician: Harry, Engineer replied 8 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,828
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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