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It was successfully printing. Then there appeared a message
It was successfully printing. Then there appeared a message that I needed to replace the cartridges. I installed new cartridges. Then it said cartridges might not have enough ink to complete startup. … read more
Ameen Khan
Ameen Khan
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Information Technology Management / Computer Science
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I just purchased the OfficeJet Pro 6978 and I can not get
I just purchased the OfficeJet Pro 6978 and I can not get the ink cartridges installed properly. I think the color are fine but the black slides around and when I close the top I get the message that … read more
David L
David L
Bachelor's Degree
5,445 satisfied customers
We just changed our black cartridge for a new one but our
We just changed our black cartridge for a new one but our HP8600 doesn't seem to recognize that it's new and keeps sending us depleted cartridge message and won't let us copy. We've putthe cartridge in and out several times to no avail. What should we do? … read more
Nathan
Nathan
Bachelors of Science
1,534 satisfied customers
My Officejet Pro 8600 will not recognize new 2 ink
My Officejet Pro 8600 will not recognize new 2 ink cartridges. The are Magenta and Cyan. I printed with black only for about a month before I bought the fresh cartridges. The old ones remained in the … read more
Joel Kalman
Joel Kalman
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Master of Science Degree
2,620 satisfied customers
I have a HP Officejet Pro 8710. I am trying to replace the
I have a HP Officejet Pro 8710. I am trying to replace the black cartridge. I have already replace the color cartridges with no problem. The black will not stay in, It pops back out immediately. I tri… read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I own hp printer 8710. All ink cartridges are exhausted. I
I own hp printer 8710. All ink cartridges are exhausted. I bought a 952xl black cartridge(from wal-mart) which worked fine, several weeks ago, while the color cartridges were empty. I bought a black c… read more
Sudipto
Sudipto
Engineer
High School or GED
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I have a 7110 wide format I recently purchased. I am only
Hi, I have a 7110 wide format I recently purchased. I am only printing in black, but the color cartridges keep depleting (rapidly) but it's not using any black ink … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
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I got new ink cartridges after replacing it gives the
i got new ink cartridges after replacing it gives the printhead is missing or can't find. My name is*****: What's the model of your printer? Customer: ait is officejet 8600 … read more
Bhavik Joshi
Bhavik Joshi
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Office Jet Pro 8600 printer not printing - screen says one
Office Jet Pro 8600 printer not printing - screen says one cartridge not intended tho inserted all new HP cartridges. Cleaned contact points but same warning remains. … read more
Nathan
Nathan
Bachelors of Science
1,534 satisfied customers
Printer indicated cartridges depleted, replaced only black
printer indicated cartridges depleted, replaced only black cartridge and printer will not print. … read more
Nathan
Nathan
Bachelors of Science
1,534 satisfied customers
My problem is that I replaced my 8720 with a new cartridge
My problem is that I replaced my 8720 with a new cartridge of black in and the printer is telling me that the ink is depleted. I bought the cartridge two days ago. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Second opinion] I have HP Officejet pro 8600. Got message
Second opinion] I have HP Officejet pro 8600. Got message saying I needed to replace cartridges. I did. Still getting same message.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have replaced the four ink cartridges, but both of our
I have replaced the four ink cartridges, but both of our computers give me the message that I need to replace the cartridges. When I initially replaced the cartridges I got the message on our computer… read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
Got a message that one of my cartridges needed to be
Got a message that one of my cartridges needed to be replaced--even though I just replaced it. so I went and bought a new one, inserted it but am getting the same message. It's an OfficeJet Pro 8600. … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I have put new colored ink cartridges in printer. Will not
I have put new colored ink cartridges in printer. Will not print copies in color, just black n white. Help! … read more
Josh
Josh
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Associate Degree
7,371 satisfied customers
I replaced a black ink cartridge, but the machine is saying
I replaced a black ink cartridge, but the machine is saying "depleted cartridges must be replaced tor resume printing." Am I missing something? … read more
Nathan
Nathan
Bachelors of Science
1,534 satisfied customers
I have an HP OfficeJet Pro 8600. There was a notice on the
I have an HP OfficeJet Pro 8600. There was a notice on the screen that the black cartridge that came w/the machine was out of ink. I purchased an HP Officejet 950XL, CN045A at Office Depot. When I ins… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Have a hp officejet printer d145 which is not recognizing new
Have a hp officejet printer d145 which is not recognizing new black ink cartridge. Continues to show ink depleted although black ink supply is at 89%. HELP… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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