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It was unusable for the past 3 days due to mistakes in using
It was unusable for the past 3 days due to mistakes in using wrong carrtidges. We get faxes daily from Citizens Bank "called First Fax" we did not receive them for June 28th and June 29th due to print… read more
David L
David L
Bachelor's Degree
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I have an all in one fax, printer, scanner, copier model #
I have an all in one fax, printer, scanner, copier model # MFC-7840W. I recently had a situation where I needed to scan a real estate contract document and attach that document to an e.mail in a hurry… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I recently bought an HP 6968 office jet printer. All is
Hi Pearl. I recently bought an HP 6968 office jet printer. All is working fine except the scanner. Does this printer not have automatic feed for the scanner? I can scan one page by putting the page on… read more
Harry
Harry
Engineer
3,000 satisfied customers
HP3755 DeskJet... would not print color except an hp
HP3755 DeskJet... would not print color except an hp document. Cannot print color... so tried updating driver and finally got thru essential software, but install stopped halfway through Easy Scan sof… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an Officejet 6830 Printer. I can copy and scan when
i have an Officejet 6830 Printer. I can copy and scan when loading individually on the top. However, when I use the ADF, it wlii scroll the document in, but will not scan or copy. The ADF seems to dra… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
There is a black line down the center of my scans in both
There is a black line down the center of my scans in both auto and platen modes for my Canon Pixma 800 printer/scanner/fax. How can I get rid of it?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
HP Officejet 6700 Premium error message: the original is
HP Officejet 6700 Premium error message: the original is jammed in the automatic document feeder (ADF_ Open the ADF cover, remove and reload the original, and then try again. Cannot copy, scan or send… read more
comp_audio
comp_audio
Microsoft 365 Ambassador
211 satisfied customers
When I try to scan from my computer, the printer won't feed;
when I try to scan from my computer, the printer won't feed; it will only scan if the document is on the glass; this is a new problem. How do I get it to scan from the feed tray? Brother LC61 … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an HP officejet pro 8600, with line going down center
I have an HP officejet pro 8600, with line going down center of page. I have tried cleaning glass and unplugging when powered on. Nothing works, is it fixable?… read more
Nathan
Nathan
Bachelors of Science
1,517 satisfied customers
I have a Brother All-in-One Printer, MFC-7840W, and I have
I have a Brother All-in-One Printer, MFC-7840W, and I have had no issues until now. When scanning documents, the scan doc is fine, but there is one single thin line coming from top to bottom. Prints a… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
WHEN I TRY TO MAKE A COPY FROM FEEDING IN MY PAPER ON TOP I
WHEN I TRY TO MAKE A COPY FROM FEEDING IN MY PAPER ON TOP I GET A LONG LINE ON the right side of MY COPY. I pulled a sheet of paper out that was stuck inside the printer which caused this problem… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
How do I get out of enlargement mode??? Also, it keeps wanting
How do I get out of enlargement mode??? Also, it keeps wanting me to to use ADF feeder and I want to use flatbed. Epson WF 3540… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an Officejet pro 8500 A910 and when using the document
I have an Officejet pro 8500 A910 and when using the document feeder there is a black line printing down the length of the page approx 1 cm from the edge. Prints fine when used via wireless from compu… read more
Nathan
Nathan
Bachelors of Science
1,517 satisfied customers
My brother MFC-J435W is not printing the entire page of faxes
My brother MFC-J435W is not printing the entire page of faxes that come it. It prints the top portion, maybe about 1/4 of the information, and then pushes out blank for the rest of the page. Print fro… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
HP, I have a 2840 all in one and am having problems with the
Hi HP, I have a 2840 all in one and am having problems with the scanning and faxing. It is not reading (or reproducing) the data or creating an image when I use the automatic feed. I can scan document… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
For Russel R My HP 7400 printer has a steady Closed feeder
For Russel R: My HP 7400 printer has a steady "Closed feeder document cover" warning light on the printer . The feeder tray itself broke off sometime ago and I think that is what is causing it. Is the… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a HP OfficeJet Pro 8500 Wireless printer. The feeder
I have a HP OfficeJet Pro 8500 Wireless printer. The feeder prints or scans copies with a black line running down the side. If I don't use the feeder option and only scan or copy one document, there i… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
I have a Dell AIO 946 printer. It is only a little over 3
I have a Dell AIO 946 printer. It is only a little over 3 years. I tried to copy and printer copied, but a half inch black, vertical line also appeared all the way from top to bottom of the center of … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

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Sudipto

Sudipto

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Md. Sadique

Md. Sadique

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1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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