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I have a HP Photosmart Plus that, all of a sudden, won't
I have a HP Photosmart Plus that, all of a sudden, won't feed paper. What can I do? … read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
It won't print. It seems the roller is not grasping the
It won't print. It seems the roller is not grasping the paper and pulling it in to print on it. I bought it in 2013 and am wondering if I should just by a new one … read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
I had a jam and the paper tore only half came out and I
I had a jam and the paper tore only half came out and I can't see the rest … read more
Sheri
Sheri
Bachelor's Degree
775 satisfied customers
I have an xP-200. it gives me a message of "paper jam"
I have an xP-200. it gives me a message of "paper jam" though there is no paper in the machine. It will not take in any new sheets. please advise … read more
Richard
Richard
Technician
IT Manager, Consultant
49,140 satisfied customers
I have a Cannon Pixma MP5600. I rarely use it but I printed
I have a Cannon Pixma MP5600. I rarely use it but I printed out several papers last week. Today the paper will not feed and it keeps telling there is no paper. It appears the wheel that grabs the pape… read more
Richard
Richard
Technician
IT Manager, Consultant
49,140 satisfied customers
I have an all in one, CM1312nfi MFP. I am getting a paper
I have an all in one, CM1312nfi MFP. I am getting a paper jam error. There is no paper jam. When I look through the door above tray 1 while it is trying to print all looks fine except it is not pickin… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Ron, here. Epson WF 545. Feeds and prints standard letter size
Ron, here. Epson WF 545. Feeds and prints standard letter size paper ok. Problem just started is that Epson double sided matte paper, feeding single sheet at a time, just feeds right through w/o print… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
I have a Canon PIXMA MX410. It keeps giving me a paper jam
I have a Canon PIXMA MX410. It keeps giving me a paper jam message, but there is no jam. There is a small black coated wire that is looping where the paper feeds into the printer. It looks like it mig… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
We have a Kodak Office Hero 6.1 AIO EK942A30BC all in one
We have a Kodak Office Hero 6.1 AIO EK942A30BC all in one printer. It's about 1 1/2 years old and up 'til the past month it has been working fine. Now when we tell it to print it sounds like it's tryi… read more
Pete
Pete
Engineer
Bachelor's Degree
2,953 satisfied customers
The paper will not feed through the printer so I cannot copy
The paper will not feed through the printer so I cannot copy or print from computer. The wheels? just spin round and round.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My immage class MF4150 has been working fine for years. Suddenly
My immage class MF4150 has been working fine for years. Suddenly the ADF stopped working--the printer doesn't make the little sound when paper is loaded into the ADF and a 'paper jam' message results … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I have a HP7280, and I got a jam, the paper tore, and I can
I have a HP7280, and I got a jam, the paper tore, and I can not find alol the pieces of paper. I took the back off and followed all the jam instructions, still can not find about an 1/8th of the paper… read more
Robert M.
Robert M.
Bachelor's Degree
3,562 satisfied customers
I have a Canon ip1700 printer - it says there is a paper jam
I have a Canon ip1700 printer - it says there is a paper jam but I have looked and there is no jam. It seems as if the printer is unable to grab the paper and move it through the printer. Do you have … read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have an old but very good lexmark X13 printer that has never
I have an old but very good lexmark X13 printer that has never let me down until now! The paper will not feed further than half way and then says it's paper jam, which it is not ,the cartriges are mov… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I have a photo 924 all-n-one printer that does not feed the
I have a photo 924 all-n-one printer that does not feed the paper for printing or grabs the paper incorrecly. I found a small wheel with springs on either side and can see where it was. I need to take… read more
Suzanne
Suzanne
Computer Technician
Associate Degree
109 satisfied customers
I have an HP Deskjet 460. It just started being problematic
I have an HP Deskjet 460. It just started being problematic with paper feed. It does not say that I have a paper jam. But, I've tried different paper, tried less paper, and it just cannot seem to pull… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
EPSON STYLUS DX5000 At the point of paper feed... the printer
EPSON STYLUS DX5000 At the point of paper feed... the printer grabs the right-hand of the paper only (preventing straight-on paper feed) and proceeds with the data... resulting in the output being unr… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
My Phaser 6360 was tooling along printing to 80lb cover in
My Phaser 6360 was tooling along printing to 80lb cover in the bypass tray - over 100 sheets of the job in question, hundreds in the past couple months - when suddenly every sheet began to "jam". All … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

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Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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