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I get a communication error -- wrong product selected. WF…

Customer Question
I get a communication...

I get a communication error -- wrong product selected

Technician's Assistant: What's the brand and model of your printer?

WF 2530

Technician's Assistant: How long has this been going on with your printer?

Well -- it hasn't been used in a long time -- months and now I hooked it up again.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I havent' in a long time

Submitted: 8 months ago.Category: Printers
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Answered in 4 minutes by:
12/11/2017
Technician: UranIT, Network Administrator replied 8 months ago
UranIT
UranIT, Network Administrator
Category: Printers
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Technician: UranIT, Network Administrator replied 8 months ago

Which version of Windows do you use, 7, 8, 10?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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