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Can not feed paper holder back into place. Cannon mx922.

Customer Question
Can not feed paper...

Can not feed paper holder back into place

Technician's Assistant: What's the brand and model of your printer?

Cannon mx922

Technician's Assistant: How long has this been going on with your MX922?

Just when to put paper in and tray came out unable to load paper seems to be to wide and tray is complete out will not catch to go back in

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Do not remember due to my husband did those things for me he has passed away on seo 21 so i am now back to learning what he did and things i never did i took for granted

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not that i am aware up at this moment thank you for your time

Submitted: 7 months ago.Category: Printers
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Answered in 13 hours by:
12/11/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,570
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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