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My printer does not print from my computer. It has brand new…

Customer Question
My printer does not...

My printer does not print from my computer. It has brand new ink. It also copies. Could you please come with some suggestions

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

I think it's wireless, but not 100% sure

Technician's Assistant: When did you last update the printer driver software?

A long time ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No I don't think so. Everything else seems ok. This happened very suddenly in the middle of a job.

Submitted: 9 months ago.Category: Printers
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Answered in 2 minutes by:
12/11/2017
Technician: ITCris, Technician replied 9 months ago
ITCris
ITCris, Technician
Category: Printers
Satisfied Customers: 7,091
Experience: Experience of Installation & Repairs on Printers 6 years.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

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Technician: ITCris, Technician replied 9 months ago

What is the make and model number of your printer?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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