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I have a TS9020 and when turning it on I first get an
I have a TS9020 and when turning it on I first get an support code number 1240. After opening the operational panel and pressing OK I get the support code number 1259. After sliding out the paper tray… read more
Ameen Khan
Ameen Khan
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I am trying to set up my Canon printer TS8260. When I turned
I am trying to set up my Canon printer TS8260. When I turned it on the first time, the screen only said Canon with no options eg. to set up language or settings. I have removed the orange tape and put… read more
19matt84
19matt84
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My TS8120 printer jammed when I to print a photo. I removed
My TS8120 printer jammed when I to print a photo. I removed the jamed photo paper. However I do not seem to be able to get my printer going now. I have tried everything. It shows "support code 1259 wh… read more
Sheri
Sheri
Bachelor's Degree
850 satisfied customers
This is model number TS9020. It won't print anything. I keep
This is model number TS9020. It won't print anything. I keep getting the message Support Code 1259: "The paper output tray is retracted." but when I remove the tray and insert I continue to get this m… read more
John Castle
John Castle
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I'm tryitng to set up the Canon TS9020 and it keep saying
I'm tryitng to set up the Canon TS9020 and it keep saying the paper output tray is retracted. I took out the papr tray and put it back. Nothing is working … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
We have a cannon TS8000 seris printer. its been working fine
Hi Pearl, we have a cannon TS8000 seris printer. its been working fine until tonight when we switch it on to print a support code came up 1259. Following on screen instructions the error code remains.… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I am getting a support code 1259 from my cannon printer. The
i am getting a support code 1259 from my cannon printer … read more
Karthik
Karthik
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I am getting an error message on my Canon Pixma TS8060
I am getting an error message on my Canon Pixma TS8060 printer during set-up. Error message 1259 The paper output tray is retracted.What does retracted mean. I can't get past this step in set-up… read more
Harry
Harry
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3,413 satisfied customers
After loading paper and clicked OK (4. 5) the output tray
After loading paper and clicked OK (4. 5) the output tray did not come out automatically. I got an error message that the paper output tray is not pulled out correctly but I do not know where it reall… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
KEEPS COMING UP with 1259 code error, not sure how to fix
KEEPS COMING UP with 1259 code error, not sure how to fix it … read more
Nathan
Nathan
Bachelors of Science
1,536 satisfied customers
I'm getting Support Code 1259 saying paper output tray is
I'm getting Support Code 1259 saying paper output tray is retracted when I try to set up my TS8050 printer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
TS 8020. It is new Canon TS 8020. PC Windows 7. I just
I just turned it on and it shows support code 1259, output tray is retracted. How do I get it out???? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
957 satisfied customers
Setting up printer for thed first time and keep the 1259
setting up printer for thed first time and keep the 1259 support code statig the output tray is retracted. Keep checking tray is degfinatelynot retracted … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I have a canon ts8050 following a paper jam ,paper
I have a canon ts8050 following a paper jam ,paper extracted, I am getting code error 1259 ,output paper tray retracted, where is the output tray ,have I pushed it into the printer above the input tra… read more
Kris R
Kris R
IT Manager
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3,312 satisfied customers
Installing new TS9060, Support code message is 1259, I have
I have pulled out output tray cannot see anything in front of device Unable to complete installation … read more
Kris R
Kris R
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3,312 satisfied customers
Just setting up my new TS9000 Windows 10 and I get the 1250
Hi Pearl. Just setting up my new TS9000 Windows 10 and I get the 1250 Output Tray retracted code, no matter what setting I have the output tray set for (A4-Letter-A6). … read more
PC_Wizzard
PC_Wizzard
IT Technician
1,220 satisfied customers
I am trying to set up a new printer T58060. I got as far as
I am trying to set up a new printer T58060. I got as far as putting the inks in, then no further. Says the paper output tray is retracted 1259???? … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,080 satisfied customers
I am getting an support code of 1259 while trying to set up
Hi I am getting an support code of 1259 while trying to set up my printer … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,630 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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