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When printing I get just half pages the length of paper.what…

Customer Question
When printing I get...

When printing I get just half pages the length of paper.what can I do brother mfc-j 470w

Technician's Assistant: What kind of computer or device are you printing from?

Mfc-j-470dw

Technician's Assistant: How long has this been going on with your MFC-J 470W?

Two week

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Last week

Submitted: 7 months ago.Category: Printers
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Answered in 4 hours by:
12/10/2017
Technician: Electronics Pete, Engineer replied 7 months ago
Electronics Pete
Category: Printers
Satisfied Customers: 20,365
Experience: HNC Computing; Large format and multifunction printer expert
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: Electronics Pete, Engineer replied 7 months ago

What software are you printing from?

You will need to check that the paper size is set correctly in the software and also within the printer settings.

Let me know what OS and software you are using if you need further assistance with this.

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Category: Printers
Satisfied Customers: 20,365
20,365 Satisfied Customers
Experience: HNC Computing; Large format and multifunction printer expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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