Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My HP CLP 315 printer won't print. It starts with a light,

Customer Question
My HP CLP 315...

My HP CLP 315 printer won't print. It starts with a green light, sounds like it will print, but then stops and gives me a flashing red light at the mark <->/triangle

Technician's Assistant: How are you connecting to your HP printer: wirelessly or by USB?

By usb

Technician's Assistant: When did you last update the printer driver software?

Haven't

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Help

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 16 hours by:
12/10/2017
Technician: Harry, Engineer replied 8 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,836
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
The samsung clp-315 has solid red light showing with the 2
the samsung clp-315 has solid red light showing with the 2 arrows...i have cleaned the ink tray and replaced all the cartridges … read more
Harry
Harry
Engineer
2,836 satisfied customers
I have a Samsung CLP-315 printer. It has been working satisfactory
I have a Samsung CLP-315 printer. It has been working satisfactory until recently. Now when I make a print request from either of my computers, the printer starts to make the copy, but just a second i… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
CLP 315 Red light flashes; will not print; under diagostics
CLP 315 Red light flashes; will not print; under diagostics message is that unable to connect to server, try later. I am wireless. Worked just fine yesterday. Installed new waste bin and relace cyan t… read more
TechGuy
TechGuy
Vocational, Technical or Trade Scho
373 satisfied customers
Hi, We have a Samsung Printer CLP-315. The two red lights
Hi, We have a Samsung Printer CLP-315. The two red lights on the left on top of the printer are flashing constantly and the printer is not functioning. There is paper in the printer and I thiknk the t… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
hp 1200 printer just connected to my computer - it will print
hp 1200 printer just connected to my computer - it will print the test page if i manually hit the printer button (the colour green is always on). It gives me an error message when I try to print a wor… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
Im running windows 7 on a PC. I have a Samsung CLP-315 about
I'm running windows 7 on a PC. I have a Samsung CLP-315 about two years old. I recently replaced all the toner cartridges. Suddenly the display has gone red across the board saying all cartridges are … read more
NKRCS
NKRCS
Senior Consultant Engineer
Bachelor\u0027s Degree
I have an HP 2200D printer that I have had for a number of
I have an HP 2200D printer that I have had for a number of years. It was working just fine the other day, but suddenly it made a squeek, squeek noise and stopped working. It does not show any item in … read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
HAVE A CLP 315 LASER PRINTER BUILT IN 2008 i PURCHED IN 2011
HAVE A CLP 315 LASER PRINTER BUILT IN 2008 i PURCHED IN 2011 WORKED GREAT FOR 6 MONTHS AND NOW IT WILL NOT DRAW THE PAPER FROM THE TRY THROUGH THE SYSTEM. IT SOUND LIKE IT IS TRYING BUT STOPS AND THE … read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master\u0027s Degree
390 satisfied customers
I own a Samsung CLP 315 printer. Currently, theres a steady
I own a Samsung CLP 315 printer. Currently, there's a steady orange light, a blinking green light, and a blinking red light indicating that my blue cartridge is low (which can't be true because I just… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Hi, I have a Samsung CLP-315 colour printer and the STATUSD
Hi, I have a Samsung CLP-315 colour printer and the STATUSD LED red light is on persistently, except if I open one of the covers briefly when it turns to green. This soon stops and the machine ceases … read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have a clp 315 w printer and when I print a test page all
I have a clp 315 w printer and when I print a test page all I get is the microsolt logo in the corner of the page and then a second page with two logos one in full colour and one in yellow?… read more
Charlie
Charlie
Field engineer
Associate Degree
355 satisfied customers
clp 315 laser printer. lights go yellow,yellow, red then green.
clp 315 laser printer. lights go yellow,yellow, red then green. you think the printer is about to print and then it stops and continues to do the same again and again without printing. any ideas what … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I changed all the cartridges at the same time without going
I changed all the cartridges at the same time without going through the steps to bring each one to the out of ink symbol and now both red lights are flashing and the green light is off. The printer wi… read more
DanStreet
DanStreet
Repair Technician
taking night classes
18 satisfied customers
I have connected my Deskjet 840C printer to a new computer.
I have connected my Deskjet 840C printer to a new computer. I had to get a new cable since there was not a suitable socket. It is a male / female connector and goes to a USB socket. The computer has W… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
we have a new samsung clp-315 laser printer, hooked up along
we have a new samsung clp-315 laser printer, hooked up along with a lexmark x7170 all in one printer,the samsung refuses to print anything I copy or scann, the rear switch is on, the top green light i… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
My samsung clp 315 printer stopped working in the middle of
My samsung clp 315 printer stopped working in the middle of a job. The troubleshooting guide said there was a jammed paper, but there is not jammed paper. Now when I power it on, the buzzer goes off a… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
my hp pavillon dv71170 is connected to a samsung clp-315. the
my hp pavillon dv71170 is connected to a samsung clp-315. the green light isa on but it does not print. Printer was not in use for 6 months. Help would be appreciated.… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
my samsung clp-315 only prints about 30% of the time I ask
my samsung clp-315 only prints about 30% of the time I ask it to. Usually, when I select print, it sounds like it's starting up, the green lights flash, the printer window says it's printing, and then… read more
Daniel
Daniel
Mac Expert
High School or GED
4,432 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x