Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I just got a new computer and all I want to do is download…

Customer Question
I just got a...

I just got a new computer and all I want to do is download the printer manual on the this desktop computer. I have all the drivers and everything but I loved being able to click on the desktop manual and it told me how to load paper and do different printing jobs. I have a Cannon Pixma MX430, I have done this before but can't seem to find where to get it downloaded from this time.

Technician's Assistant: What kind of computer or device are you printing from?

It's a Dell desktop....hooked up to the computer...not wireless.

Technician's Assistant: How long has this been going on with your Pixma?

WHAT??? Nothing is wrong with my printer! I just want to download the manual to the desktop.

Technician's Assistant: The Printer Technician will be able to walk you through that. When did you last update the Operating System (OS) on the computer or device you're printing from?

The computer is brand new. The printer works fine on it , I have used it. I just want the Manual that I can click on the desktop to remind me how to do different printing jobs...like photos , or scanning...etc. I am 68 and I forget these things occ.....just want to be able to click on the desktop instructions and see what I need to do.

Submitted: 9 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
12/9/2017
Technician: Mr.Med, Computer Enthusiast replied 9 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Printers
Satisfied Customers: 2,410
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Printers Question
Technician: Mr.Med, Computer Enthusiast replied 9 months ago

I'm sorry about the issue, Please contact Canon customer support directly at :

https://www.usa.canon.com/internet/portal/us/home/support

or by phone : ***-***-****

Thank you

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I need to connect to my Canon PIXMA MX430 PRINTER. HP
I need to connect to my Canon PIXMA MX430 PRINTER JA: What kind of computer or device are you printing from? Customer: HP LAPTOP JA: How long has this been going on with your Pixma? Customer: INTEL JA… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
I have just opened my new printer Pixma MG and I do not have
I have just opened my new printer Pixma MG and I do not have the disc that should be in the box and a manual also missing I need cannon to start my new printer … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
In a recent move I carefully packed the disc that came with
In a recent move I carefully packed the disc that came with my Canon Printer.It is Model TS 9120. I love the printer. But I cannot find the disc giving instructions for getting photos on glossy paper from the rear tray. Is there any way to get another disc. I am happy to pay for it. Or can some one type me some simple directions via e-mail. Thank you. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I LOVE MY PIXMA PRINTER BUT IT TAKES OVER 8 MINUTES TO PRINT
i LOVE MY PIXMA PRINTER BUT IT TAKES OVER 8 MINUTES TO PRINT OFF ONE SHEET OF NOTE CARDS … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Purchased new laptop and I need to install a Canon PIXMA
Purchased new laptop and I need to install a Canon PIXMA MX430 printer on it. Have CD but my laptop doesn't have a CD Drive. How can I install printer? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I am trying to re-install to a new HP laptop and keep
I am trying to re-install to a new HP laptop and keep getting a message that the drivers are in use … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a Canon MX430 Printer. In past I have been able to
I have a Canon MX430 Printer. In past I have been able to print wireless with no issue. Recently I am getting note Printer is Off Line when I try to print. But printer is on ? What can I do to repair?… read more
Sean Feehan
Sean Feehan
IT Specialist & Admin Asst.
Associate Degree
57 satisfied customers
How do I get the Cannon Ez-photo Print software to recognize
How do I get the Cannon Ez-photo Print software to recognize my i960 printer? It only shows a printer which is no longer connected to the computer. I just downloaded this s/w today and everything seem… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Well, you can be handy I have new printer but no cd do run
well, you can be handy I have new printer but no cd do run set up … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a new cannon pixma MG4260 have lost the disk to install
i have a new cannon pixma MG4260 have lost the disk to install it and cant work out how to install please help… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have a Cannon PIXMA MP210 printer. I just bought an HP
I have a Cannon PIXMA MP210 printer. I just bought an HP 15F004DX laptop notebook. I can not hook it up because it will not accept the printer. The computer has many other models listed, but not mine.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
My Cannon PIXMA, connected to an HP computer, has been printing
My Cannon PIXMA, connected to an HP computer, has been printing for over a year without a problem. I inadvertently hit the "stop" button and it seems the printer is no longer connected to the computer… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I have a Pixma ip3500 which I love and have stocked up on ink
I have a Pixma ip3500 which I love and have stocked up on ink refills number 8. However the printer will not switch on. Do you suggest that I seach to have it serviced or can I buy a new cannon printe… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
Have used easy photo print with my Pixma MP800 ever since I
Have used easy photo print with my Pixma MP800 ever since I bought the printer, have now got a new computer with windows 7 64 bit and just downloaded the version on line of easy photo print but when I… read more
toughguy
toughguy
Master's Degree
210 satisfied customers
I have a Cannon MG 5150 and have misplaced the instruction
I have a Cannon MG 5150 and have misplaced the instruction manual. Can I get another one somewhere? I am wanting to print some photos but don't know how.… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
I just bought a new computer but have kept my Cannon PIXMA
I just bought a new computer but have kept my Cannon PIXMA MP160 printer. I can not find the orginal CD that came with the printer. I have hooked it up to the new computer but it is not printing. Is t… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,393 satisfied customers
Hello, I am wanting to purchase a canon printer for photos.
Hello, I am wanting to purchase a canon printer for photos. I want something that is economical and prints photos like those from a lab. Can you please advise. Thanks… read more
TechGuy
TechGuy
Vocational, Technical or Trade Scho
373 satisfied customers
I keep getting the message no paper . I have reloaded the
I keep getting the message "no paper". I have reloaded the paper over and over, please help me!… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x