I HAVE AN EPSOM...
I HAVE AN EPSOM ARTISAN 1430 PRINTER . WHEN I TRY TO PRINT SOMETHING IN PHOTOSHOP CS6 OR PHOTOSHOPCC 2018(I HAVE BOTH) THE PRINTER SETUP PAGE COMES UP BUT WHEN I GO INTO PRINT SETTINGS THE NEXT STEP ISN.T THE SAME AS IT WAS. NEITHER THE ADVANCED PAGE. IT WAS NEVER LIKE THAT. I'VE HAD THE PRINTER FOR AROUND 3 OR 4 YEARS AND I HAVE NEVER HAD THIS PROBLEM. I TRIED ALL KIND OF DIFFERENT THINGS. I DELETED THE DRIVER AND RELOADED IT BUT STILL THE SAME THING. I EVEN TRIED RELOADING PHOTOSHOP TO NO AVAIL. WHAT IS THE PROBLEM. CAN ANYBODY HELP ME. I DESPERATELY NEED MY PRINTER, THANK YOU. MANNY
Technician's Assistant: How are you connecting to your Artisan: wirelessly or by USB?
Technician's Assistant: When did you last update the printer driver software?
AROUND AN HOUR AGO AND IT SAID IT WAS THE SAME DRIVER
Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?
WHEN I WAS UNINSTALLING THE DRIVER IN CONTROL PANEL THERE WERE TWO OTHER THINGS IN THERE(WHICH I NEVER SEEN BEFORE). BUT I DELETED THEM WITHOUT WRITING WHAT THEY WERE. HAS MSN HAVE ANYTHING TO DO WITH THIS BY ANYCHANCE