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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3781
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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How do I clear paper jam in output tray, Also have printer

Customer Question

How do I clear paper jam in output tray, Also have printer error5100
JA: What kind of computer or device are you printing from?
Customer: Canon Mg4100
JA: How long has this been going on with your ERROR5100?
Customer: just happened
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: recently
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no. mostly want to be able to clear print jam
Submitted: 11 months ago.
Category: Printers
Expert:  Harry replied 11 months ago.

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.