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I'm trying to get my HP Photosmart 7520 printer to print
Hello. I'm trying to get my HP Photosmart 7520 printer to print normal pages. I've been to Sam's Club twice today, and have purchased the 564XL black ink cartridge. I've replaced all of the color and … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I put in a new ink cartridge 564XL black. It shows on the
I put in a new ink cartridge 564XL black. It shows on the screen that the ink cartridge is full. I received many blank pages after much testing. After an hour of rebooting the computer and the printer… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
I have a HP Photosmart 5520 that is printing only with
I have a HP Photosmart 5520 that is printing only with colors. I have replaced the black cartridge twice and it still does not print black ink. Although when I run the Print Quality Diagnostic, the wr… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have installed all new ink cartridges in my HP 7520
I have installed all new ink cartridges in my HP 7520 printer. The red yellow and blue are printing. The black is not … read more
Yvette
Yvette
Bachelor of Science
26 satisfied customers
I have an HP Officejet 6500 All-in-one printer. I am having
I have an HP Officejet 6500 All-in-one printer. I am having trouble printing photos I have downloaded to my computer. My Camera is Canon with print software ZoomBrower EX. The first print I made off m… read more
Michelle
Michelle
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Bachelor's Degree
1,279 satisfied customers
Photosmart 7520. 1 yr old. Perfect photo printing on HP glossy
Photosmart 7520. 1 yr old. Perfect photo printing on HP glossy 4x6. Suddenly awful printing -- similar look to photo (reverse) negative. Only two colors print: teal blue/green; orange/burnt orange. Al… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
My Brother Printer MFC 490cw prints with a shadow (or double.)
My Brother Printer MFC 490cw prints with a shadow (or double.) How can I fix that? I do not have a trouble shooting section for the machine. Can you help and tell me how to fix it? Karin Debelius… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
9 satisfied customers
I have an HP Photosmart C6380 All-in-One. I put in new black
I have an HP Photosmart C6380 All-in-One. I put in new black and photo black ink cartridges, and now the printer will not print either black text or the black in color photos. The magenta, cyan, and y… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
9 satisfied customers
I have an HP Officejet Pro 8500 A909g. The yellow stopped printing
I have an HP Officejet Pro 8500 A909g. The yellow stopped printing in the middle of a job. Cartridge is less than a week old. I cleaned the printheads and the yellow came back, but I lost the cyan. I … read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
My printer has been out of ink for around 6 months. I have
My printer has been out of ink for around 6 months. I have replaced all cartridges but black is not working. I replaced the black cartridge again and it still is not working. Can you help? I have run … read more
ptraversiii
ptraversiii
IT Specialist
Bachelor's Degree
76 satisfied customers
light colored horizontal bars appear on full-page color photos.
light colored horizontal bars appear on full-page color photos. i have cleaned the printer heads several times and changed the cartridges several times for several of the colors, but the light-colored… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I just loaded new cartridges--black and white and color--into
I just loaded new cartridges--black and white and color--into my Brother DCP-110C printer. But when I try to print a page, it comes out blank. I have re-seated the cartridges firmly. The window on the… read more
MrComputer2010
MrComputer2010
Bachelor's Degree
249 satisfied customers
We have a HP 7700 Model all in one printer. We have replaced
We have a HP 7700 Model all in one printer. We have replaced all ink cartridges, the black twice. It is still telling us the black is empty so it will not print. What to do?… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
I have a new, less than 2 weeks old, Office Jet Pro 8500a.
I have a new, less than 2 weeks old, Office Jet Pro 8500a. The printer is printing small vertical lines about one inch apart from the top to the bottom on 8 x 10 photos (and on other sizes also. Pleas… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
9 satisfied customers
I have a Officejet Pro 8500 and for some reason the color isny
I have a Officejet Pro 8500 and for some reason the color isn'y working properly. When I print something with multiple colors, I have stripes of either blue or yellow and can't read.… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have an HP photosmart printer 7960 and when I print a colored
I have an HP photosmart printer 7960 and when I print a colored photo on plain multi purpose paper, the photo comes out great, but when I use photo paper the photo comes out either all green or green … read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Our HP Photosmart 4700 is not printing...it is just in either
Our HP Photosmart 4700 is not printing...it is just in either the copy or scan mode. We cannot get it to print from Microsoft Word or Outlook.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
137 satisfied customers
HP 7130 Officejet color printing problem. New cartridge installed,
HP 7130 Officejet color printing problem. New cartridge installed, still a problem. Problem is the following: No magenta or yellow. black ok. copies each have blue where other colors should be. Happen… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

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Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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