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I have a canon printer TS6060 wireless i turned of the

Customer Question
Hi i have a...

Hi i have a canon printer TS6060 wireless i turned of the printer of at the wall and when i turned it back on it says i am working off line how do i reconnect to wireless please

Technician's Assistant: How are you connecting to your TS6060: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

When i brought about 12 months ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thank you gayle

Submitted: 8 months ago.Category: Printers
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Answered in 19 hours by:
12/9/2017
Technician: Harry, Engineer replied 8 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 8 months ago
i still need help
Technician: Harry, Engineer replied 8 months ago

Do you see any flashing lights on the printer?

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Customer reply replied 7 months ago
I don't need your help any more and i will never contact your company again
Technician: Harry, Engineer replied 7 months ago

Thank you

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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