Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have purchased canon pro 100S and cannot get my Apple

Customer Question
I have purchased canon...

I have purchased canon pro 100S and cannot get my Apple computer to recognise it when I try to search for it

Technician's Assistant: How are you connecting to your Canon printer: wirelessly or by USB?

I want to do it wirelessly

Technician's Assistant: When did you last update the printer driver software?

?? I have a new computer and printer...do I need to get software??

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No please connect me..thanks

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 20 hours by:
12/9/2017
Technician: Harry, Engineer replied 8 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,839
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Just bought a canon TS3122. I am trying to connect it to my
Just bought a canon TS3122. I am trying to connect it to my MacBook pro. I'm hitting a brick wall. The printer itself has a bouncing up and down square in the view window, but I have removed all the p… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I just bought a new Canon printer and cannot download the
HI, I just bought a new Canon printer and cannot download the software necessary to connect to my Pro … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I can't seem to set up the wireless connection on my canon
I can't seem to set up the wireless connection on my canon printer … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
291 satisfied customers
Canon Pro 100, prints fine, but the print head holder will
Canon Pro 100, prints fine, but the print head holder will not move to the replacement position when I open the top lid. It goes half-way there, then quickly returns to the resting position inside pri… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
How do I connect a canon mg3620 to wifi? I'm using Spectrum,
how do I connect a canon mg3620 to wifi? I'm using Spectrum, a wireless router with the word Sagemcom on the front … read more
Cris
Cris
62 satisfied customers
I have just purchased a Pixma GM36060 printer it will print
I have just purchased a Pixma GM36060 printer it will print with USB cable but I cannot get to work wireless. Lease assist … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am trying to print through Aperture, using a Canon Pro-100
I am trying to print through Aperture, using a Canon Pro-100 printer. I am trying to use the icc profile for Canson Baryta Fine Art Photographique paper. I have placed the icc profile in the proper fo… read more
Harry
Harry
Engineer
2,839 satisfied customers
Just purchased a new canon MX 922 printer and cannot get it
just purchased a new canon MX 922 printer and cannot get it to connect to my computer. Will photo copy items and fax is working just can't seem to get it to connect to MX922. I had MX920 and it still … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have a canon ip3000 and my mac with latest OS of 10.13.3
Hi I have a canon ip3000 and my mac with latest OS of 10.13.3 no longer recognises the canon software to print wirelessly. Do you know if there is any software that i can install for this printer so t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How do I print from iPad Pro to Canon 100s printer?
how do I print from iPad Pro to Canon 100s printer? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I am trying to connect a Canon PixmaMG3620 printer to my
I am trying to connect a Canon PixmaMG3620 printer to my Lenovo Ideabook with Microsoft 10. I've been on the telephone line with Canon for about 30 minutes and it was no go. Any suggestions? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I set up my wireless on my Canon Prixma 100 - sometimes it
I set up my wireless on my Canon Prixma 100 - sometimes it prints and other times it won't and the message say not connected. I had this happen on my old Prixma MG7120. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
How to enable bidirectional printing on my canon pro 100
how to enable bidirectional printing on my canon pro 100 printer? … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
463 satisfied customers
I have just bought today a new XP240 printer. I have had
thank you. I have just bought today a new XP240 printer. I have had trouble installing it - instructions very poor! Now my computer does not recognise the new printer - so I cannot print anything. Ple… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Brand new canon pro 100 printer. loaded letter size printer
brand new canon pro 100 printer. loaded letter size printer for test and paper won't feed. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Trying to instal my MG3260 onto a new laptop. Asus F540S
hello! trying to instal my MG3260 onto a new laptop. Asus F540S running Windows 10. I don't have the CD or a USB cable. My old computer was running it wirelessly. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a Canon Pixma iP100 printer. I recently purchased an
I have a Canon Pixma iP100 printer. I recently purchased an Apple Mac Book Pro and cannot load the printer software on my new computer. Does the printer software need to be updated? ***** *****… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
463 satisfied customers
Hi - I have a Pixma M990 that has stopped printing wirelessly.
Hi - I have a Pixma M990 that has stopped printing wirelessly. It won't recognise the coonection port. It can find it by name but won't connect. I've typed in my WEP key but still won't recognise. I j… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x