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My MFC-J485DW prints hazy. Brother MFC-J485DW. A few weeks.

Customer Question
My MFC-J485DW prints hazy. ...

My MFC-J485DW prints hazy.

Technician's Assistant: What's the brand and model of your printer?

Brother MFC-J485DW

Technician's Assistant: How long has this been going on with your MFC-J485DW?

A few weeks.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

A week or so ago.

Submitted: 7 months ago.Category: Printers
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Answered in 47 minutes by:
12/9/2017
Technician: Russell H., Printer and Office Tech replied 7 months ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,747
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
By 'hazy' print, do you mean that e.g. letters in printed text are out-of-focus looking?

Or, that the background of the pages that are printed, has a hazy scattering or ink, or 'fog' as a background?

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Customer reply replied 7 months ago

Sometimes the whole line is unaffected, like one out of five lines. Sometimes the whole line is affected as if overwritten by a very fine line down the middle for the full line.

Technician: Russell H., Printer and Office Tech replied 7 months ago

affected as if overwritten by a very fine line down the middle for the full line.

- I need to ask, would that be a very fine white line (or missing ink), or a very fine black line?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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