Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

How do i set up my Epson perfection v39 to use with my new…

Customer Question
How do i set...

How do i set up my Epson perfection v39 to use with my new macbook air?

Technician's Assistant: How are you connecting to your Epson printer: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

NEVER FOR THIS NEW MACBOOK AIR. MORE THAN A YEAR AGO FOR MY MACBOOK PRO

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

NOT TO MY KNOWLEDGE

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 3 minutes by:
12/8/2017
Technician: Jason Jones, Technician replied 7 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,249
Experience: 10+ years work experience.
Verified

Hello,

First off, you need to install the software required for this device. You may download the software from the following page: https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201

After you download the software, install it.

After you follow the instructions that the installation program gives you, you will be all set.

If you need any further assistance, please let me know.

Thank you,

***** *****

Ask Your Own Printers Question
Technician: Jason Jones, Technician replied 7 months ago

Hello,
Is there anything else I can help you with today? If so, please let me know. If that is all for now, please do not forget to rate my help on top of this page.
Thank you,
Jason

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,249
19,249 Satisfied Customers
Experience: 10+ years work experience.

Jason Jones is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Printer O K on most things, But I cannot print from my Epson
Printer O K on most things, But I cannot print from my Epson perfection V39. Nothing!! … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Scanner, not printer. I bought it last week and cannot use
Scanner, not printer. I bought it last week and cannot use it. The usb cable small end will not fit into the scanner. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
997 satisfied customers
Cannot print, connected to wifi ok, tried on iPhonev 7+,
cannot print, connected to wifi ok, tried on iPhonev 7+, iPad pro, Macbook Air … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
I hav e a 1900D canon printer and trying to print from a
I hav e a 1900D canon printer and trying to print from a macBook air. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I have a WF 4630. I need help setting it up. It was a demo
I have a WF 4630. I need help setting it up. It was a demo at Best Buy and I got a bargain. It didn't copy in the beginning but I bought new toners and now I can copy. I need help setting up computer … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I cannot install my epson V370 Photo scanner to my mac book
I cannot install my epson V370 Photo scanner to my mac book pro … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I need to update my scanner Photo Perfection 2450 to work
I need to update my scanner Photo Perfection 2450 to work with MacBook Pro Sierra. Can I do this and can you help? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I have a Epson stylus color 1500, model p892a. It is
I have a Epson stylus color 1500, model p892a. It is probably around 20 years old and in new condition. 1. Can I still buy ink cartridges for it and 2. Can I use it with my MacBook Pro running 10.6 Ma… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Fcp pro 7 just stopped working. find no prefs to trash...
fcp pro 7 just stopped working. find no prefs to trash... … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have just purchased a Perfection V19/V39 scanner. When I
I have just purchased a Perfection V19/V39 scanner. When I attempt to download the software I get a window asking for my password. To my knowledge I have never had a password ***** Epson. Furthermore … read more
Jason Jones
Jason Jones
Technician
19,249 satisfied customers
I have an Epson Perfection 3170 Photo. I acquired the
I have an Epson Perfection 3170 Photo. I acquired the scanner several years ago while I used an HP computer. I now have a Macbook Pro with MacOS Sierra V 10.12.3. I have been trying to set up the Epso… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I am on a MacBook Pro, with Sierra 10.12.2. I downloaded and
Good morning. I am on a MacBook Pro, with Sierra 10.12.2. I downloaded and installed ESICA v5.(eight).6 (epson17516.dmg) and the Mac still is not recognizing my EPSON Perfection 3170. Wouls appreciate… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have an Epson workforce 610 printer and sometimes it works
I have an Epson workforce 610 printer and sometimes it works with my macbook pro and then all of a sudden it says the printer is not connected. When I go back into the settings to remove the printer a… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I am having issues with my EPSON Perfection V39 scanner. I
I am having issues with my EPSON Perfection V39 scanner. I can not turn OFF the trimming on my scanner bed so I have to try to position my items in the middle of the flat bed in order to get all of the document within the scanner area. The trimming has an OFF and ON choice on the EPSON Scan software but I can not click it off, both buttons are grayed out on the screen. I am using a IMAC computer … read more
Alex Lako
Alex Lako
JustAnswer Expert
Electronics Engineering Technologist
33 satisfied customers
I have apple Macbook Air laptop and want to setup your Epson
I have apple Macbook Air laptop and want to setup your Epson xp-320 printer wireless.Your website only lists window computers … read more
Bob James
Bob James
IT Support Specialist
Network Support Certificate
103 satisfied customers
Does the epson Perfection V39 connect to a printer? am
does the epson Perfection V39 connect to a printer? am thinking of buying one. … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
How do I make an Epson Artiosan 725 Printer into an Air
How do I make an Epson Artiosan 725 Printer into an Air Print printer? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just got an Epson Workforce 60 and am trying to set it up
I just got an Epson Workforce 60 and am trying to set it up to my Apple Share Network using my computer (but three apples will link up wirelessly to the computer, in a perfect world. My old Epson 880 … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x