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I have replaced my HP printer black cartridge TWICE (HP564
I have replaced my HP printer black cartridge TWICE (HP564 cartridge) it tells me that it see a new cartridge BUT it doesn't print anything in black and when I do "Print Quality Diagnostic" it doesn't… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I have an HP 7520 and have two new black cartridges. The
I have an HP 7520 and have two new black cartridges. The photo cartridge and the three colored ones seem to be fine but the black one does not print at all. I have cleaned the cartridges but that did … read more
David L
David L
Bachelor's Degree
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I'm trying to get my HP Photosmart 7520 printer to print
Hello. I'm trying to get my HP Photosmart 7520 printer to print normal pages. I've been to Sam's Club twice today, and have purchased the 564XL black ink cartridge. I've replaced all of the color and … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
3,420 satisfied customers
The black is not printing. HP Photosmart 7520. Couple days.
The black is not printing JA: What's the brand and model of your printer? Customer: HP Photosmart 7520 JA: How long has this been going on with your HP printer? Customer: couple days JA: When did you … read more
Shefin
Shefin
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My printer will print in color - but not black. I replaced
My printer will print in color - but not black. I replaced the black ink cartridge this morning and it worked. But now it will not print in black. … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Yesterday I purchased a new hp 564 XL black Ink Cartridge
Good Evening, yesterday I purchased a new hp 564 XL black Ink Cartridge installed it into the printer and nothing. So, I took it back to the store made an even exchange and installed a new ink cartrid… read more
Josh
Josh
It Support Specialist
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Photosmart 7520. 1 yr old. Perfect photo printing on HP glossy
Photosmart 7520. 1 yr old. Perfect photo printing on HP glossy 4x6. Suddenly awful printing -- similar look to photo (reverse) negative. Only two colors print: teal blue/green; orange/burnt orange. Al… read more
Richard
Richard
Retired
Associate Degree
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Since trying to put new black ink cartridge into machine only
Since trying to put new black ink cartridge into machine only blue printing is coming through, no black. Have taken it out and replaced it many times - no joy. Please can you help. Alison… read more
Dustin
Dustin
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I get a message my black print cartrige is out. I replaced
I get a message my black print cartrige is out. I replaced the larger black cartridge but still get printed sheets that indicate the black cartridge is bad. What am I missing? Pat… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I have an HP 3210 All in One. The printer stopped printing
I have an HP 3210 All in One. The printer stopped printing Lt Magenta and Magenta which causes all color prints to look wrong. If I print the "Self Test Diagnostic" report, the Ink Delivery System inf… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
THE COLORS ON MY HP PHOTOSMART 8200 ARE NOT CORRECT SO I
THE COLORS ON MY HP PHOTOSMART 8200 ARE NOT CORRECT SO I CLEANED THE HEADS THREE TIMES AND ALIGNED THE PRINTER THREE TIMES, AND GET THE MESSAGE "ALIGNEMENT FAILED". THE SAMPLE ALIGNMENT PAGE HAS BLOBS… read more
Over-Certified PC Tech
Over-Certified PC Tech
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Associate Degree
307 satisfied customers
Im back... I thought I might find an answer in the material
I'm back... I thought I might find an answer in the material I kept when I bought the printer.... but no... Anyway, my HP Photosmart Plus is behaving badly this morning. The copier is printing spotty … read more
Bernie
Bernie
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Bachelor's Degree
1,997 satisfied customers
My Photosmart C4750 wont print the colors that are on the
My Photosmart C4750 won't print the colors that are on the screen. Photos look awful; downloaded graphics have wrong colors.… read more
Sowrav D.
Sowrav D.
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Bachelor's Degree
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I just purchased the HP wireless touch smart photosmart printer.
I just purchased the HP wireless touch smart photosmart printer. The pictures come out terrible. Lots of in on them and all blurry. What is the problem. I purchased new ink and have them loaded correc… read more
Suzanne
Suzanne
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Our HP Photosmart 4700 is not printing...it is just in either
Our HP Photosmart 4700 is not printing...it is just in either the copy or scan mode. We cannot get it to print from Microsoft Word or Outlook.… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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HP J6480 when printing a Word document (no color), it prints
HP J6480: when printing a Word document (no color), it prints in a light blue. The cartidges are new and test okay for all colors and black. Print quality is set to best and I have tried both automati… read more
Sandeep Pamarati
Sandeep Pamarati
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1,086 satisfied customers
Hi I have an HP photosmart 2575 and just changed the ink cartridges.
Hi I have an HP photosmart 2575 and just changed the ink cartridges. Ive aligned them and cleaned them and the black does not print. The printer runs and sounds like its printing but nothing comes out… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
The printer is printing in light grey and only printing the
The printer is printing in light grey and only printing the top of my emails - not the message?? Where is the printer head? It is suggested that I clean several times and I do not know where it is. Th… read more
Freddy M.
Freddy M.
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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