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After acknowledging on screen update message, I went into my…

Customer Question
After acknowledging on screen...

After acknowledging on screen update message, I went into my documents to print one. Going to “file print”, I noticed that my document appeared with “ink blots”. How can I resolve this?

Technician's Assistant: What's the brand and model of your printer?

Hp photosmart 7520

Technician's Assistant: How long has this been going on with your HP printer?

2nd day. Just replaced black cartridge with no change.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Ink blots are on the file print screen only

Submitted: 8 months ago.Category: Printers
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Answered in 3 hours by:
12/8/2017
Technician: Harry, Engineer replied 8 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,828
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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