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Everything is muddy. Hp envy 5660. Just now.....i hanen't…

Customer Question
Hi, everything is muddy ...

Hi, everything is muddy

Technician's Assistant: What's the brand and model of your printer?

Hp envy 5660

Technician's Assistant: How long has this been going on with your printer?

Just now.....i hanen't printed for a while from photoshop....from scans it's alright.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

3 weeks ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No,It is and you can see i can barely type

Submitted: 7 months ago.Category: Printers
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Answered in 5 minutes by:
12/8/2017
Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,275
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Do you mean you have smudges when you print to the printer?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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