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I'm getting an error that ink is not flowing. I just
I'm getting an error that ink is not flowing. I just installed new cartridges. I've turned the printer off and on again, reinstalled the cartridges per online instruction. Same error. … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
161 satisfied customers
Message "printer error. Turn power off then on again."
Message "printer error. Turn power off then on again." Power, WiFi and Fax Answer lights flashing. Power off/on Repeatedly. It tries to get get ready, then give message again, no paper jam.Tried to pr… read more
Harold Hanna
Harold Hanna
Sr System Administrator
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G-3 series printer The cyan cartridge blinked, bands in the
G-3 series printer The cyan cartridge blinked, bands in the image appeared so I replaced the cyan cartridge At first it printed ok Although there was faint banding Then the mostly grey image printed g… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Lexmark Pro205 purchased in 2010. About every 3
I have a Lexmark Pro205 purchased in 2010. About every 3 months the ink cartridges need to be replaced. In May 2016 I replaced a cyan 100XL from Staple and it only lasts for one month. Then I ordered … read more
Nathan
Nathan
Bachelors of Science
1,528 satisfied customers
I have an Epson WorkForce 545 Multi Function printer. It is
I have an Epson WorkForce 545 Multi Function printer. It is showing the error message "Cannot recognize the following cartridge(s). Install them correctly." I'm getting this message on a cartridge tha… read more
Nathan
Nathan
Bachelors of Science
1,528 satisfied customers
I have a Lexmark Pro900 printer which was given to me by a
I have a Lexmark Pro900 printer which was given to me by a friend. All four cartridges (Black, Yellow, Cyan and Magenta) need to be replaced. Can I order replacement cartridges on line; and if so, wha… read more
Nathan
Nathan
Bachelors of Science
1,528 satisfied customers
My Canon Pro 9000 is not printing properly. Has a red overcast,
My Canon Pro 9000 is not printing properly. Has a red overcast, and blue prints purple, yellow prints orange, etc. I printed the same graphic on my old Canon M620 and it colors print fine. I uninstall… read more
Robert M.
Robert M.
Bachelor's Degree
3,577 satisfied customers
My Epson Workforce 615 does not print in yellow. The yellow
My Epson Workforce 615 does not print in yellow. The yellow cartridge was exhausted, and I replaced it after about a week. But, even with a new cartridge, yellow did not show on copies of colored maga… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I just changed all four ink cartridges on a Prevail 705 and
I just changed all four ink cartridges on a Prevail 705 and am having trouble getting the document to print colors. What should I do?… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
Hallo! I have 2 questions relating to my Lexmark printer 1.
Hallo! I have 2 questions relating to my Lexmark printer: 1. All my ink cartridges are full however when printing out in colour, the green is coming out as yellow and other colours are distorted. The … read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master's Degree
248 satisfied customers
I have an Interpret S405 A-I-O, purchased 3/10/2010. I have
I have an Interpret S405 A-I-O, purchased 3/10/2010. I have begun receiving the error message: "There is interference with the Magenta ink Cartridge communication." I have downloaded an installed the … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I was receiving a 994 density sensor error. after changing
I was receiving a 994 density sensor error. after changing the yellow toner, the error message cleared. I now have toner lines on the transfer belt, which print on my documents,. This problem is on a … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Just installed a new replacement cyan cartrige in my C522 printer
Just installed a new replacement cyan cartrige in my C522 printer and I am getting a message to "replace the unsupported cyan cartrige". Also got message to insert missing yellow cartrige which has no… read more
networkwiz
networkwiz
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Master's Degree
414 satisfied customers
AFter replacing all 3 color toner cartridges with new cartridges,
AFter replacing all 3 color toner cartridges with new cartridges, the Brother MFC 9120 CN tells me to replace Cyan. Why? The LCD message read "Replace toner cartridges Cyan, Magenta, and Yellow." All … read more
Jess
Jess
Bachelor's Degree
2,637 satisfied customers
I have an HP photosmart printer 7960 and when I print a colored
I have an HP photosmart printer 7960 and when I print a colored photo on plain multi purpose paper, the photo comes out great, but when I use photo paper the photo comes out either all green or green … read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a HP 1200n printer that prints the test page OK when
I have a HP 1200n printer that prints the test page OK when the printer is turned on BUT errors at Cyan and Magenta when trying to print a colored page. I have changed cartridges 2x to no avail. Help!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have error message reading Cartridge Error, consult users
I have error message reading "Cartridge Error, consult user's guide" after changing out the black and color ink cartridge in my Lexmark 6500 series. What can I do to fix this problem?… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have an hp color 4600. The display message said that I was
I have an hp color 4600. The display message said that I was out of two cartidges; magenta and yellow. I replaced both and as soon as I did so, it then said it was out of cyan. Since the cartridges ru… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

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Bernie

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Sudipto

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Md. Sadique

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

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Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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