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I have an epson DS-30 scanner. the scanner won't feed. get…

Customer Question
I have an...

I have an epson DS-30 scanner. the scanner won't feed. get jam message.

Technician's Assistant: Is there an error code on your DS-30 when you try to scan?

No

Technician's Assistant: When did you last update the printer driver software?

Just bought and loaded apple software.

Submitted: 7 months ago.Category: Printers
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Answered in 3 hours by:
12/8/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,619
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
Please cancel my request.
I shall stop payment for lack of timely response.
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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