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Trying to connect to a new router and its not detecting the…

Customer Question
Trying to connect to...

Trying to connect to a new router and its not detecting the network for some reason could the blue tooth be turned off on the printer

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

Not sure

Submitted: 7 months ago.Category: Printers
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Answered in 3 minutes by:
12/7/2017
Technician: Md. Sadique, Engineer replied 7 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,659
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Technician: Md. Sadique, Engineer replied 7 months ago

What is the make and model of your printer?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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