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I wish to scan 2 pages to the one file but for the life of…

Customer Question
I wish to scan...

I wish to scan 2 pages to the one file but for the life of me cannot understand the process could you give me a solution in simple english please.

Technician's Assistant: Is there an error code on your printer when you try to scan?

No it scans ok but cannot get the 2 pages into one file.

Technician's Assistant: When did you last update the printer driver software?

Cannot remember that must be some time ago.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thanks.

Submitted: 9 months ago.Category: Printers
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Answered in 49 minutes by:
12/7/2017
Technician: Joel Kalman, Engineer replied 9 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,095
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Technician: Joel Kalman, Engineer replied 9 months ago

What are the make and model of your printer?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Experience: Working as tech support specialist with a worldwide computer manufacturer.

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