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I'm trying to print on HP Color LaserJet Pro MFP M277dw and…

Customer Question
I'm trying to print...

I'm trying to print on HP Color LaserJet Pro MFP M277dw and I get message "looking for printer." I have booted the wifi and the printer but continue to get the error. I think this has happened before, but I forgot what to do

Technician's Assistant: How are you connecting to your LaserJet: wirelessly or by USB?

By USB

Technician's Assistant: When did you last update the printer driver software?

Recently...probably within a month and it was working fine

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't think so!

Submitted: 6 months ago.Category: Printers
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Answered in 2 hours by:
12/7/2017
Technician: Joel Kalman, Engineer replied 6 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 985
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,779
3,779 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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