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My printer will not do anything. Epson 2630. Just for this…

Customer Question
My printer will not...

My printer will not do anything

Technician's Assistant: What's the brand and model of your printer?

Epson 2630

Technician's Assistant: How long has this been going on with your Epson printer?

Just for this morning

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Not that long ago only about may be 2weeks ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just that I cant do anything copy or scan

Submitted: 7 months ago.Category: Printers
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Answered in 5 hours by:
12/7/2017
Technician: Joel Kalman, Engineer replied 7 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,021
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Technician: Joel Kalman, Engineer replied 7 months ago

After your operating system update, your printer and scanner drivers must be reinstalled. We will need to do this to troubleshoot your printer/scanner and copier/fax machine. Is your computer a pc or a mac? What is your computer operating system?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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