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Need to synch printer and computer. Hpofficejet4650. 24 hrs.

Customer Question
Need to synch printer...

Need to synch printer and computer

Technician's Assistant: What's the brand and model of your printer?

Hpofficejet4650

Technician's Assistant: How long has this been going on with your printer?

24 hrs

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Don't know

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, i need to print from computer

Submitted: 7 months ago.Category: Printers
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Answered in 47 minutes by:
12/7/2017
Technician: Karthik, Engineer replied 7 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik, Engineer replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. May I know how you are trying to connect the computer to the printer, Is it through WiFi or USB?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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