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I have a 4623 F for my Apple iMac. the printer will copy and…

Customer Question
I have a 4623...

I have a 4623 F for my Apple iMac . the printer will copy and scan but it will not print. There is adequate paper in the drawer. Tell me how to make it print.

Technician's Assistant: Is there an error code on your printer when you try to scan?

No the scanner works, it is the print page that does not work

Technician's Assistant: When did you last update the printer driver software?

Probably 2 or 3 years ago. Is there a dounload I can access?

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

What is the download site to update my software

Submitted: 7 months ago.Category: Printers
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Answered in 5 minutes by:
12/6/2017
Technician: Ashik, Technician replied 7 months ago
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,349
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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