Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Had paper jam got it out printer says cancel printing I did,

Customer Question
Had paper jam got...

Had paper jam got it out printer says cancel printing I did, shut done computer printer says turn o ff an on again did still showing printer error paper jam

Technician's Assistant: What's the brand and model of your printer?

Epson wp 4530

Technician's Assistant: How long has this been going on with your Epson printer?

45 minutes

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

?

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
12/6/2017
Technician: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Unable to print - printer error has occurred - support code
unable to print - printer error has occurred - support code 6000 … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Second opinion] my epson wf2520 has an error: see your
Second opinion] my epson wf2520 has an error: see your documentation. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an Epson WP-4530 printer. When try turn on, the
I have an Epson WP-4530 printer. When try turn on, the following message is shown "Printing error turn off and on again, more info. refer manual or go Epson.com" … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
My Epson WP-4530 gave me a paper jam message when I tried to
My Epson WP-4530 gave me a paper jam message when I tried to print a document from the main tray. I could see the jammed paper by looking down the rear feeder. When I removed the duplexer, it wasn't i… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I have an epson wp4530 that has stopped printing. It sounds
HI I have an epson wp4530 that has stopped printing. It sounds like it is trying to load a page then I get a message there is a paper jam or out of paper. i have checked- cleared a jam and paper is fi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Windows 10 will not print envelope on epson workforce 4530,
windows 10 will not print envelope on epson workforce 4530 … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
564 satisfied customers
I have a wp 4530 printer every time I go to print I get
Hello I'm Rudy I have a wp 4530 printer every time I go to print I get paper jam and when check out and pull out back the paper is in the big roller half in half out. I just stopped for no reason no r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Epson WP-4530 will start printing all by itself and then
Epson WP-4530 will start printing all by itself and then prints just gibberish. Lines full of symbols, etc. Came in this AM and it had run through all the paper in the cassette. I shut it off for a co… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
WP-4530 Epson printer says paper jam and it is completely
WP-4530 Epson printer says paper jam and it is completely clear of paper in all areas. Is there a reset technique to restart it? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
It says Load Cassette 1 properly, WP-4530 NOT SURE HOW OLD,
It says Load Cassette 1 properly JA: What's the make/model number of your printer? How old is it? Customer: WP-4530 NOT SURE HOW OLD JA: What kind of computer are you printing from (Mac or PC)? What O… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
Have an Epson WP-4530. Paper is loaded and I'm getting a
Have an Epson WP-4530. Paper is loaded and I'm getting a message that I'm "out of paper or have a jam-remove back panel and clear Jam". I have opened all doors, pulled back cartridge and inspected the… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have an epson wp 4530. it keeps resetting itself, in the
i have an epson wp 4530. it keeps resetting itself, in the sense that it powers itself on and off … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
Second opinion] - have new computer. printer options not
Second opinion] - have new computer. printer options not available. Can't print from rear feed necessary for 4x6 photos. WP-4530 … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
WP=4530 PRINTER RAN OUT OF PAPER. RELOADED PAPER AND NOW IT
WP=4530 PRINTER RAN OUT OF PAPER. RELOADED PAPER AND NOW IT WILL NOT PRINT. SHUT IT OFF, SHUT DOWN COMPUTER, REBOOTED, STILL WONT PRINT. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
WP-4530 Keep saying there was a paper jam. Pull the back and
WP-4530 Keep saying there was a paper jam. Pull the back and remove the paper. When engaging diamond button it would kick out a clean page. Next try would have the same problem. Cleaned the head and p… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Im setting up my new Epson WP-4530 printer and cannot get past
Im setting up my new Epson WP-4530 printer and cannot get past step #4 because it will not prime the ink and sounds an alarm and shuts down and says to turn printer off and then turn on again.… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
WorkForce Pro "WP-4530 Printer says I have paper jam. Ive
WorkForce Pro "WP-4530 Printer says I have paper jam. I've followed instructions in Manual. Do not have paper jam but keep getting message. I can print using MP tray but it won 't let me print using t… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
Had a bad paper feed and cleared it. Turned off the
Hi, Had a bad paper feed and cleared it. Turned off the Workforce 610 and when I started it .I get an printer error message that says to contact Epson… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x