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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3781
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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As of yesterday, I cannot print a document on my computer or

Customer Question

ok, so as of yesterday, I cannot print a document on my computer or laptop - both previously connected to my Epson ET-4550. I am receiving a message that says: "a router/access point channel conflict has been detected." I have tried to resign in, I have unplugged the router and the printer. I am at an impass
JA: How are you connecting to your Epson printer: wirelessly or by USB?
Customer: wireless
JA: When did you last update the printer driver software?
Customer: yesterday
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: is there a possibility that I need to update the software for my printer?
Submitted: 11 months ago.
Category: Printers
Expert:  Specialist Sean S. replied 11 months ago.

Good afternoon/evening!...My name is ***** ***** I look forward to helping you today!

Expert:  Specialist Sean S. replied 11 months ago.

When did this problem start? I believe I know the issue going on here

Customer: replied 11 months ago.
Please cancel my order/subscription or whatever and do not charge me. Thank you! Jl