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Will not print at all. have ample ink supply, have done a…

Customer Question
Will not print at...

Will not print at all. have ample ink supply, have done a head cleaning, an alignment, a wifi connect

Technician's Assistant: What's the brand and model of your printer?

Workforce WF-2630

Technician's Assistant: How long has this been going on with your WorkForce?

Workforce WF-2630

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Everytime i come to use this printer since i got it i have to go thru major major issues

Submitted: 7 months ago.Category: Printers
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Answered in 4 minutes by:
12/5/2017
Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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