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I have a Epson p400 I am having a problem with It will not…

Customer Question
Hi I have a...

Hi I have a Epson p400 I am having a problem with It will not print wireless from my computer it was printing with roll paper printed half of the job then stopped spit out the paper and wouldn't print any longer on this computer I can use all utilities prints nozzle checks cleans heads I can print from my other computer to this printer I reinstalled the drivers to to avail can you help me Joe

Technician's Assistant: How are you connecting to your P400: wirelessly or by USB?

Wirelessly I also tried a usb cable and still wont print

Technician's Assistant: When did you last update the printer driver software?

Today I downloaded new software it would not print the test page after setup

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No my other computer works fine printing to this printer

Submitted: 8 months ago.Category: Printers
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Answered in 39 minutes by:
12/5/2017
Technician: Harry, Engineer replied 8 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,839
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin
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Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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