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The printhead appears to be missing, not detected, or
The printhead appears to be missing, not detected, or incorrectly installed. Have taken out all cartridges and re-installed. Have turned off printer and back on. Have put in old cartridges and same er… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
This is the message that appears on the printer screen:
Hi Pearl, this is the message that appears on the printer screen: "There is a problem with the printer or ink system. Turn printer off, then on. If problem continues, contact HP.0x61011bed. I have tri… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
I have a 6700 OfficeJet premium all-in-0ne. The screen tells
I have a 6700 OfficeJet premium all-in-0ne. The screen tells me " it will not scan, copy or send a fax"; also that there is an unknown scanner error. The print cartridges are in good supply. Is there … read more
Harry
Harry
133 satisfied customers
Just put in all new HP print cartridges but paper comes out
just put in all new HP print cartridges but paper comes out almost white when printed. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
My printer 6700 has performed beautifully for several years
************* My printer 6700 has performed beautifully for several years has suddenly stopped printing saying I must replace depleted cartiridge - when I replaced the cartridge -same message. Went to… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
HP Officejet 6700 Premium printer has this message: "There
HP Officejet 6700 Premium printer has this message: "There is a problem with the printer or ink system. Turn printer off then on. If problem persists, contact HP." Help please. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I can print one page then I get a ink system failure. Turn
I can print one page then I get a ink system failure. Turn off and turn on. I do, then the cycle repeats. Its and HP6500 Officejet. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
Second opinion] I have an office jet 6700 premium, got a new
Second opinion] I have an office jet 6700 premium, got a new computer and can't find the install disc. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,366 satisfied customers
I have an Officejet 6700 premium that gives the error
I have an Officejet 6700 premium that gives the error message "Ink System Failure" Please help! … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,581 satisfied customers
Have HP6700 prem AIO. Had mutiple problems last night that I
Have HP6700 prem AIO. Had mutiple problems last night that I thought were resolved. This morning getting err msg )x6100000d. Ptr goes into self check mode, then seems to be Ok. . … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I just installed a new print cartridge and a message came up
I just installed a new print cartridge and a message came up that the printhead appears to be missing or incorrectly installed. I replaced all cartridges numerous times and the same message comes up. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I have a HP Officejet 6700 Premium in which I just replaced
Hi I have a HP Officejet 6700 Premium in which I just replaced the head and now if doesnt work … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,525 satisfied customers
I have an HP 6700 premium printer. Rarely use the color
I have an HP 6700 premium printer. Rarely use the color printing mode BUT periodically the printer stops working with the instructions to replace the color cartridges. Thus I can not use the printer u… read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
It told me I was low on ink so I changed the black cartridge
It told me I was low on ink so I changed the black cartridge that needed changed with original HP ink cartridge. Now it says there is Printer Failure. There is a problem with the printer or ink system… read more
Nathan
Nathan
Engineer
32,871 satisfied customers
I have a HP7310 Officejet printer. It uses the hp cartridges
I have a HP7310 Officejet printer. It uses the hp cartridges # XXXXX & 97. In trying to replace a cartridge something happened and now it won't hold the cartridge. I have several of the ink cartridges… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have a HP Officejet 6700 Premium. I changed the ink cartriges
I have a HP Officejet 6700 Premium. I changed the ink cartriges and the printer won't print. It says I need to change to ink cartriges. I also have a HP Photosmart C8180 All-in-One. All the lights bli… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a officejet 5610 all in one. it takes hp 22 and black
I have a officejet 5610 all in one. it takes hp 22 and black hp 56 cartridges, how ever it now tells me the hp 22 i put in the machine is not proper cartridge. do i need a new printer, I have several … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have an hp5510. I put in new hp56 & 57 cartridges only bec
I have an hp5510. I put in new hp56 & 57 cartridges only because all three lights were flashing and it asked to "remove & check the black cartridge". I did this and it did not help. I went back to Off… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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