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I just purchased an Acer Aspire all-in-one desktop computer.

Customer Question
I just purchased an...

I just purchased an Acer Aspire all-in-one desktop computer. I have a new Canon MG2522 printer. The USB connector on the printer does not fit the portal on the computer. Help! What do I do? My operating system is Windows 8. Thank you, Emily

Technician's Assistant: How long has this been going on with your MG2522?

Just got the computer today. Got the printer in September but it wouldnt fit my very old computer either which had Windows 7.

Technician's Assistant: When did you last update the Operating System (OS) on your model

Im sorry, I'm not too savvy on this stuff. Just got the computer so not expecting I need to update the system. Have never been able to use the printer except to make copies. Its an issue with the connector not fitting the port.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Nope, I think that's it. Thanks.

Submitted: 9 months ago.Category: Printers
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Answered in 12 hours by:
12/5/2017
Technician: Richard, Technician replied 9 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 48,259
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you give me the exact model of the Acer please?

Thank you

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