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My hp color laserjet 2840 won't print black when trying to
My hp color laserjet 2840 won't print black when trying to print a color page. It prints black fine if i send a page in grey scale and no color. If I use the printer's color copy option the same resul… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
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My Dell V515w printer is not printing, though the paper feeds through alright. I did expe
My Dell V515w printer is not printing, though the paper feeds through alright. I did experience a paper jam prior to printing. The color ink is fine, though the display indicates that black ink is low… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I'm having trouble with my canon not printing. All I get is
I'm having trouble with my canon not printing. All I get is blank pages. I've put in new ink. I have turned it off several times then turned it back on - same thing. Have also unplugged it from the wa… read more
Freddy M.
Freddy M.
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. I hope you can help me. I have an Epson Workforce
Bernie. I hope you can help me. I have an Epson Workforce 520 printer. reason, even with no ink levels being expended, when I print, all i get is blank pages. What am I not doing?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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HAVE Lexmark Pinnacle 901 printer purchased 11-10-2011. Black
HAVE Lexmark Pinnacle 901 printer purchased 11-10-2011. Black is not printing and colors, except blue have white lines. black cartridge was more than half full but I replaced it anyway; no change. ran… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I just replaced both black and colored ink cartridges. When
I just replaced both black and colored ink cartridges. When I print something the black is so faint I can hardly see it. This occurs when printing from the computer and from the printer itself. Can yo… read more
Freddy M.
Freddy M.
IT Technician
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5,481 satisfied customers
My PIXMA iP4700 will not print black. All new ink tanks have
My PIXMA iP4700 will not print black. All new ink tanks have just been installed. Tried cleaning operation twice, then deep clean. No black at top of test page. All tanks light up ok. What do I do now… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
hi, we have a kodak hero printer 5.1........the printer is
hi, we have a kodak hero printer 5.1........the printer is printing out information from the computer but it is very fine and unreadable.........I have changed and rechecked the ink cartridges, taken … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
my printer is not printing. All supplies levels look good,
my printer is not printing. All supplies levels look good, the black does need to be changed, but it will "not let me"..how do I get it to let me change that cartridge… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
After a paper jam my Canon PIXMA MG5420 (which I cleared)the
After a paper jam my Canon PIXMA MG5420 (which I cleared)the print quality is blurry and uneven. Please advise.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a Kodak hero 9.1 and I just replaced both black and
I have a Kodak hero 9.1 and I just replaced both black and color printer cartridges and the printer does not print well. Colors are streaky and dull. What can I do to get the colors to print properly?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
i put new ink cartridges in, but print is so faint as to be
i put new ink cartridges in, but print is so faint as to be not readable. Can you help me?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Over night my HP 6500 has stopped printing. Although some
Over night my HP 6500 has stopped printing. Although some color will show, nothing else prints and just ejects blank page. Have uninstalled, reinstalled, put in new black cartridge, cleaned heads, and… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
We had a paper jam in our 2710 Kodak printer. My husband "pulled"
We had a paper jam in our 2710 Kodak printer. My husband "pulled" the paper out, but some remained. We were able to final get the little pieced to unlodge, but ever since then the black print is not c… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My office hero 6.1 will not print. I put new black and color
My office hero 6.1 will not print. I put new black and color cartridges in and it will only print red… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Have an ESP5250 printer. It has stopped printing. Acts as though
Have an ESP5250 printer. It has stopped printing. Acts as though it's out of ink even though I just put new in. I'm not smart enough to run the maintenance as is explained in the trouble shooting guid… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I just changed both cartridges The "supply" scale says
I just changed both cartridges The "supply" scale says "black ink low" and only prints a barely seeable message in black. Color is OK. I don't know how to get "cleaning" option. Can you help me? Jack… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a fairly new HP photosmart 6520. I have run out of
I have a fairly new HP photosmart 6520. I have run out of cyan ink, but cannot get the printer to print plain black pages in an emergency. Everything comes out red, even though there is lots of black … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

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Bernie

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Sudipto

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Md. Sadique

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Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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