Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My black ink is getting low and with Christmas coming we…

Customer Question
My black ink is...

My black ink is getting low and with Christmas coming we will be printing Christmas letter. I just put in the color cartridge that you sent me so it is ok but I just don,t want to run out of the black

Technician's Assistant: Are you getting any error messages? If so, what do they say?

No

Technician's Assistant: The last time you changed your cartridges, did you replace them with new ones or refill the old ones?

Whatever you sent me

Technician's Assistant: The Printer Technician will be able to walk you through that. Anything else you want the Printer Expert to know before I connect you?

No thank you

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
12/4/2017
Technician: Sudipto, Engineer replied 8 months ago
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 6,158
Experience: DIploma in Computer Hardware
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Ask Your Own Printers Question
Technician: Sudipto, Engineer replied 8 months ago

If you use black ink regularly then, I will recommend you to keep a black cartridge as a backup so that if you run out of the ink in holidays then, you can replace it so that, your work do not stop.Let me know if you need any more suggestions on this issue.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sudipto Your Own Question
Sudipto
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 6,158
6,158 Satisfied Customers
Experience: DIploma in Computer Hardware

Sudipto is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

6,158 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My Dell V515w printer is not printing, though the paper feeds through alright. I did expe
My Dell V515w printer is not printing, though the paper feeds through alright. I did experience a paper jam prior to printing. The color ink is fine, though the display indicates that black ink is low… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I'm having trouble with my canon not printing. All I get is
I'm having trouble with my canon not printing. All I get is blank pages. I've put in new ink. I have turned it off several times then turned it back on - same thing. Have also unplugged it from the wa… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
. I hope you can help me. I have an Epson Workforce
Bernie. I hope you can help me. I have an Epson Workforce 520 printer. reason, even with no ink levels being expended, when I print, all i get is blank pages. What am I not doing?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
HAVE Lexmark Pinnacle 901 printer purchased 11-10-2011. Black
HAVE Lexmark Pinnacle 901 printer purchased 11-10-2011. Black is not printing and colors, except blue have white lines. black cartridge was more than half full but I replaced it anyway; no change. ran… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I just replaced both black and colored ink cartridges. When
I just replaced both black and colored ink cartridges. When I print something the black is so faint I can hardly see it. This occurs when printing from the computer and from the printer itself. Can yo… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My PIXMA iP4700 will not print black. All new ink tanks have
My PIXMA iP4700 will not print black. All new ink tanks have just been installed. Tried cleaning operation twice, then deep clean. No black at top of test page. All tanks light up ok. What do I do now… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
hi, we have a kodak hero printer 5.1........the printer is
hi, we have a kodak hero printer 5.1........the printer is printing out information from the computer but it is very fine and unreadable.........I have changed and rechecked the ink cartridges, taken … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
my printer is not printing. All supplies levels look good,
my printer is not printing. All supplies levels look good, the black does need to be changed, but it will "not let me"..how do I get it to let me change that cartridge… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
After a paper jam my Canon PIXMA MG5420 (which I cleared)the
After a paper jam my Canon PIXMA MG5420 (which I cleared)the print quality is blurry and uneven. Please advise.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Kodak hero 9.1 and I just replaced both black and
I have a Kodak hero 9.1 and I just replaced both black and color printer cartridges and the printer does not print well. Colors are streaky and dull. What can I do to get the colors to print properly?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
i put new ink cartridges in, but print is so faint as to be
i put new ink cartridges in, but print is so faint as to be not readable. Can you help me?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Over night my HP 6500 has stopped printing. Although some
Over night my HP 6500 has stopped printing. Although some color will show, nothing else prints and just ejects blank page. Have uninstalled, reinstalled, put in new black cartridge, cleaned heads, and… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
We had a paper jam in our 2710 Kodak printer. My husband "pulled"
We had a paper jam in our 2710 Kodak printer. My husband "pulled" the paper out, but some remained. We were able to final get the little pieced to unlodge, but ever since then the black print is not c… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My office hero 6.1 will not print. I put new black and color
My office hero 6.1 will not print. I put new black and color cartridges in and it will only print red… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Epson workforce 310 Not printing,have new ink to install but
Epson workforce 310 Not printing,have new ink to install but not sure how to line-up the cartridge holder with the opening.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Have an ESP5250 printer. It has stopped printing. Acts as though
Have an ESP5250 printer. It has stopped printing. Acts as though it's out of ink even though I just put new in. I'm not smart enough to run the maintenance as is explained in the trouble shooting guid… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I just changed both cartridges The "supply" scale says
I just changed both cartridges The "supply" scale says "black ink low" and only prints a barely seeable message in black. Color is OK. I don't know how to get "cleaning" option. Can you help me? Jack… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a fairly new HP photosmart 6520. I have run out of
I have a fairly new HP photosmart 6520. I have run out of cyan ink, but cannot get the printer to print plain black pages in an emergency. Everything comes out red, even though there is lots of black … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x