Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a pixma MP-101. I have an error that says. About a…

Customer Question
Good morning i have...

Good morning i have a pixma MP-101

Technician's Assistant: What's the brand and model of your printer?

I have an error that says

Technician's Assistant: How long has this been going on with your printer?

About a year +/-

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

A while

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I get a support code error

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 11 minutes by:
12/4/2017
Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your device from the wall outlet wait for 2 minutes and plug it back in.Let me know when this is done.

Ask Your Own Printers Question
Technician: Suhasini Velu,
 replied 7 months ago

What is the support code you get?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Just trying to set up a new Pixma MX920. The MP-101 paper is
Just trying to set up a new Pixma MX920. The MP-101 paper is jammed. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Am looking to buy a pixma mg7760 printer and would like to
Hi. Am looking to buy a pixma mg7760 printer and would like to know if it will accept a 220gsm matte double sided inkjet paper (with grain) that is not canon paper. Canon do not make a paper of this t… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
I have a Pixma MP 160 and had an E8 error. I reset it but
I have a Pixma MP 160 and had an E8 error. I reset it but will need to replace the ink absorber soon. I am not a techie. Can I easily buy a new ink absorber and replace it without being a techie? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I am setting up a new PIXMA MX920. I must have lost the
i am setting up a new PIXMA MX920. I must have lost the loading "MP-101" paper ir don't know how it is supposed to work. The paper I found that looks like the illustration does not fit at all in the l… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
How do I fix "ink absorber is almost full" on my model MP160
How do I fix "ink absorber is almost full" on my model MP160 Canon Pixa Inkjet printer. I cannot find my user's manual. Thankyou.… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
69 satisfied customers
Our Canon MP -101 is reporting error coded B200..."unplug the
Our Canon MP -101 is reporting error coded B200..."unplug the printer and contact the service center". How do we contact a service center.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am trying to install a Canon Pixma MG7120 to work with a
I am trying to install a Canon Pixma MG7120 to work with a Mac. I am at the step which require head alignment. The instructions call for loading MP-101 paper into the lower cartridge, but the paper se… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
GOOD MORNING, I have a new pixma mx892, which I am trying
GOOD MORNING, I have a new pixma mx892, which I am trying to install. I have gotten to section 3 of the written directions, which is the loading of the mp-101 paper. I pressed ok and I get an error me… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I am trying to set up a new canon printer and cannot get
I am trying to set up a new canon printer and cannot get beyond head alignment as I continue to get an error message"there is no paper" when in fact the MP-101 in in the tray. Could you please help me… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I tried aligning my printhead auto and manually with the recommended
I tried aligning my printhead auto and manually with the recommended MP-101 paper and it still won't align properly. On a standard letter sheet 8 1/2 x 11 the print is about 1 inch from the top of the… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I have a Canon Pixma MG8120. I just replaced the yellow and
Good Morning -- I have a Canon Pixma MG8120. I just replaced the yellow and magenta ink cartridges. Now, when I try to Copy or Print, I get error 6C10. Can you help?… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I have a Canon MP620 and keep getting an error message b/c
I have a Canon MP620 and keep getting an error message b/c cartridge carrier keeps hitting left side on return, causing the erro message. Is this worth fixing?… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
Im trying to set up my new Canon printer PIXMA MG 5320. It
I'm trying to set up my new Canon printer PIXMA MG 5320. It stops when I get to MP 'something'. Please help!… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I am setting up for the first time a brand new Cannon PIXMA
I am setting up for the first time a brand new Cannon PIXMA iP100. There is no print head alignment paper, MP-101, in the box. Can you send me some?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I have a Canon Pixma MP 990 I bought about a year and a half
I have a Canon Pixma MP 990 I bought about a year and a half ago. It was installed w/ new software last week by an expert, so I know there are no problems in that area. However, after copying and prin… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
Canon Pixma iP4200. I do a lot of photo prints using Canon
Canon Pixma iP4200. I do a lot of photo prints using Canon Matte Paper MP-101. Despite full ink cartridges, I am now getting longitudinal lines with all prints. What can I do?… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have a Pixma MP495. The print function work both on wireless
I have a Pixma MP495. The print function work both on wireless and attached by cable but I can't get it to scan either wirelessly or with the cable in. Error code on the printer says ofq. Get an error… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
pixma 6120 - nstructions for alignment sat to insert mp-101
pixma 6120 - nstructions for alignment sat to insert mp-101 in rear tray, and says to load paper with cut corner - these are 2 different sheets. I put through d101 - took 5 minutes - but went no furth… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x