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I'm getting a pop up which is telling me my license is about…

Customer Question
Hi, I'm getting a...

Hi, I'm getting a pop up which is telling me my license is about to expire and it wants me to enter a product key, which I cannot locate . Any chance you could help?

Technician's Assistant: What's the brand and model of your printer?

HP. Its an all in one desktop system with a 27in HD screen if that helps.

Technician's Assistant: How long has this been going on with your 27IN?

The pop ups have just started and I have had my system some years now.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I update frequently as I get update messages quite frequently.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, think thats all thanks....

Submitted: 7 months ago.Category: Printers
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Answered in 1 minute by:
12/4/2017
Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,274
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

For which program are you getting this popup for?

Please let me know

Thank you

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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