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I Have a problem with my HP Color Laser Jet Pro MFP M$&&fnw.

Customer Question
I Have a problem...

I Have a problem with my HP Color Laser Jet Pro MFP M$&&fnw

Technician's Assistant: What's the brand and model of your printer?

Color laser jet pro MFPM477FNW

Technician's Assistant: How long has this been going on with your printer?

It is not used mmuch but today I attempted tp copy 200+ letters and it continues to print the same 9 at a time. Please call me at(###) ###-#### I am better able to explain on the phone than typing.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

When system requires please call.

Submitted: 9 months ago.Category: Printers
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Answered in 10 hours by:
12/4/2017
Technician: Suhasini Velu,
 replied 9 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your device from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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