Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have running Win 7 with my Stylus photo 2200 printer for…

Customer Question
I have running Win...

I have running Win 7 with my Stylus photo 2200 printer for over a year and suddenly it was not all there, I tried to re-install it per Epson instructions and its says the disc version I have is incompatible with a 64 bit system. What next? Is there a disc for 64 bit Win 7 that I can purchase or down load? Thanks, Kirk

Technician's Assistant: When could you last open your photo?

It opened in a default mode without the Maint. utilities this week. It has been a few months since I actually did serious printing..

Technician's Assistant: Did you recently update your software or version of Windows?

I am sure there have been automatic windows updates....maybe a week or so back, has not seemed to affect anything else

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Not sure I know enough to know that....this should have been a non issue, but...

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 4 hours by:
12/4/2017
Technician: Russell H., Printer and Office Tech replied 8 months ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,959
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
You definitely can download the drivers and software offered by your printer's manufacturer (Epson) for your Windows 7, 64-bit, system:

https://epson.com/Support/Printers/Single-Function-Inkjet-Printers/Epson-Stylus-Series/Epson-Stylus-Photo-2200/s/SPT_C11C387011?review-filter=Windows+7+64-bit

is the page to go to (the link should open automatically if clicked on once), and it will offer the Driver for the printer, and also a Utility to setup the printer on a network (if needed) and the EasyPrint program as well.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

Ask Your Own Printers Question
Customer reply replied 8 months ago
Hi Russell--I have been to that page and downloaded the driver, I had uninstalled the program (maybe a mistake but that was Epsons advice) and cannot get the computer to recognize my original disc..hence the issue....what now?
Technician: Russell H., Printer and Office Tech replied 8 months ago

Install the driver, from the download, after turning the printer OFF.

Turn the printer ON, only when requested by the driver installer program, or after it has completed its run.

I hope that helps... keep me posted. (It is fair to warn you, I am signing off for the day now, since it is about 10 p.m. in my time zone.)

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,959
12,959 Satisfied Customers
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

12,959 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I am needing a CD-ROM for a RX620 Printer, Epson Stylus
My son gave me the printer and I need it to get it downloaded to my PC. He could not find the CD.. … read more
Cody
Cody
Computer Science
2,449 satisfied customers
I installed WIN 7 and now my printer wont work and i cant
hi i installed WIN 7 and now my printer wont work and i cant find the disc … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have an Epson 2200 photo printer and recently purchased a
I have an Epson 2200 photo printer and recently purchased a new 64 bit computer. The driver that came with the printer doesn't support the printer. Can I obtain an updated printer driver? Paul Burton,… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have a 2200 that hasn't been used in 3 or 4 years. Have
I have a 2200 that hasn't been used in 3 or 4 years. Have set it up again, and am having paper feed issues. Paper is normal 20# ***** Letter copier/printer paper. Paper feeds about 1/3 way, then stops… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
when I print photos on my Epson Stylus NX 430 I get gyeyish
when I print photos on my Epson Stylus NX 430 I get gyeyish line across bottom of picture I don't when I copy documents. Have cleaned and checked nozzle cleaned head aligned head downloaded new firmwa… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hello. I have an Epson Stylus Photo 2200 which is incompatible
Hello. I have an Epson Stylus Photo 2200 which is incompatible with my new OS, Windows 7. It requires a 64-bit version of the printer software. Do you have this version? If so, how do I get one? Thank… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I can not install drivers to my Epson Stylus Photo PX710W (Win
I can not install drivers to my Epson Stylus Photo PX710W (Win 7 64-bit). I have tried to download at the Epson homepage but neverthless it don't work.… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Re Stylus Photo R1800 A3 Printer. Purchased Sept. 2006. Following
Re Stylus Photo R1800 A3 Printer. Purchased Sept. 2006. Following a computer crash I tried unsuccessfully to reload load prtinter software on repaired computer using Windows 7. The disc reference was … read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
I have replaced my old computer with new Hewlett Packard running
I have replaced my old computer with new Hewlett Packard running Windows 7 but find my trusty Stylus DX 3800 is not compatible with Windows 7. Do you offer a program which will overcome that problem o… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
I HAVE A EPSON STYLUS R200, BUT I HAVE JUST BOUGHT A WINDOWS
I HAVE A EPSON STYLUS R200, BUT I HAVE JUST BOUGHT A WINDOWS 7 MACHINE BUT I FOUND THAT THE PRINTER WORKS FINE AT NORMAL PRINTING BUT WHEN I WANT TO PRINT ON A DVD OR CD IT DOES NOT SEEM COMPATABLE TO… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
I have an Epson Stylus Photo 960 connected with a printer cable
I have an Epson Stylus Photo 960 connected with a printer cable (not USB) to a XP machine. I got a new Windows 7 64 bit laptop and I cannot set a wireless connection to the printer because I cannot ge… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
12,959 satisfied customers
I have emailed your help line re I have a new computer and
I have emailed your help line re: I have a new computer and my Epson printer (Stylus Photo R200) is not recognized. I followed all instructions from Epson and nothing worked. I found myh software CD a… read more
Brad
Brad
Vocational, Technical or Trade Scho
979 satisfied customers
I have an EPSON Stylus Photo 2200 and Im having difficulties
I have an EPSON Stylus Photo 2200 and I'm having difficulties with printing 5X7. It will not print the image on the 5X7… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have Windows 7 64 bit - previously XP & Vista. I have Epson
I have Windows 7 64 bit - previously XP & Vista. I have Epson Stylus Photo R220 printer and use it for all my photos but I can't use it now on Windows 7 64 bit. I have had to replace one of my printer… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
have epson stylus photo RX585 run on window XP. new laptop
have epson stylus photo RX585 run on window XP. new laptop Windows 7 not responding to CD-ROM belonging to RX585… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
I have an Epson Stylus Photo 2200 purchased 2004. I received
I have an Epson Stylus Photo 2200 purchased 2004. I received Service Notice: Parts inside your printer are near the end of their service life. Contact your dealer for replacement. I contacted Excel Sv… read more
Nedim Milanovic
Nedim Milanovic
Manager
High School or GED
176 satisfied customers
have an epson stylus 2000 printer and Mac OS 10.5.8. The print
have an epson stylus 2000 printer and Mac OS 10.5.8. The print driver installed is SP2200(1). I can't access printing options. Please advise… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
12,959 satisfied customers
I have an Epson Stylus Photo Rx700 and downloaded the software
I have an Epson Stylus Photo Rx700 and downloaded the software from your web address to update it from windows vista to windows 7 all went well except when I try to set the paper type it changes to Pl… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x