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Purchased new computer, have HP LaserJet 1300 printer and…

Customer Question
Purchased new computer, have...

Purchased new computer, have HP LaserJet 1300 printer and cannot locate driver in order to use printer.

Technician's Assistant: What HP model do you have?

HP Touchscreen 15.6 HD Notebook

Technician's Assistant: How long has this been going on with your HP printer?

Received new computer on Friday and just tried to use printer today. Printer did work on our Acer touchscreen computer.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

This morning.

Submitted: 9 months ago.Category: Printers
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Answered in 1 minute by:
12/3/2017
Technician: ITCris, Technician replied 9 months ago
ITCris
ITCris, Technician
Category: Printers
Satisfied Customers: 7,091
Experience: Experience of Installation & Repairs on Printers 6 years.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

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Shefin
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