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Am having a problem settingup new HP printer. Was trying…

Customer Question
Am having a problem...

Am having a problem settingup new HP printer

Technician's Assistant: How are you connecting to your HP printer: wirelessly or by USB?

Was trying wireless, had the hp tech trying but kept getting cancelled. An administrative event showed numerous errors, etc

Technician's Assistant: When did you last update the printer driver software?

Today, just picked up new printer from bestbuy.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I would also want other devices connected android and laptop

Submitted: 8 months ago.Category: Printers
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Answered in 8 hours by:
12/4/2017
Technician: Moses C, Computer Hardware Engineer replied 8 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 1,012
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.

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Technician: Moses C, Computer Hardware Engineer replied 8 months ago

Is your computer connected on wireless?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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