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In setting up my new HP OfficeJet Pro 6970, I installed the
Second opinion] In setting up my new HP OfficeJet Pro 6970, I installed the ink cartridges (that came with the printer) as instructed but the screen states "one or more cartridges are missing or damag… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I put in new cartridges in my HP Office Jet Pro 6978 and got
I put in new cartridges in my HP Office Jet Pro 6978 and got the sign: "Cannot print. Visit hpinstantink for information" … read more
Hema Malini
Hema Malini
B Tech
287 satisfied customers
I have an HP office jet 4630 printer. I have replaced the
I have an HP office jet 4630 printer. I have replaced the cartridges many times. The number is ***** 61. I have just installed new cartridges exactly like the ones I've used before. It will not print.… read more
jeffreybongers
jeffreybongers
Engineer
Information Technology
1,364 satisfied customers
When I print pictures the color is always way off. I have
When I print pictures the color is always way off. I have brand new cartridges in the printer so I don't know what is going on. I have a HP officejet 4635. Thank you, Maureen … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I need to connect my new laptop with my HP printer and
I need to connect my new laptop with my HP printer and re-start my Instant Ink that I had to cancel last year. I have the correct cartridges in but am not able to figure out how to connect with my hom… read more
Ashik
Ashik
Master's Degree
9,456 satisfied customers
I have a new HP 6978 and cannot see how to install the ink
I have a new HP 6978 and cannot see how to install the ink cartridges. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I am having trouble getting my hp 6830 to print. I printed a
I am having trouble getting my hp 6830 to print. I printed a copy and nothing after that. The message originally said there was paper stuck in the printer. I checked everywhere but did not find anythi… read more
Harry
Harry
175 satisfied customers
I am trying to install printer cartridges for an hp
i am trying to install printer cartridges for an hp officejet pro 9810 and it is saying the indicated cartridges are not intended for use in this printer. I had 954 before and now trying 953 as i was … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,018 satisfied customers
My printer ran out of black ink, i replaced but now get a
My printer ran out of black ink, i replaced but now get a message "the following ink cartridge must be replaced." I've replaced it twice. help … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
181 satisfied customers
I have a HP Officejet 4630. I bought a replacement colour
I have a HP Officejet 4630. I bought a replacement colour cartridge for it about 3 weeks ago. When placed in the printer the message came up that said the cartridge was no good. The "use by date" on i… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
Keeps saying printing alignment page, hp office jet 4632.
Keeps saying printing alignment page JA: What's the make/model number of your printer? How old is it? Customer: hp office jet 4632. maybe about 2 years JA: What kind of computer are you printing from … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I have an HP4630 Officejet. It seems to freeze when it gets
I have an HP4630 Officejet. It seems to freeze when it gets to PRINTING ALIGNMENT PAGE NOW. It seems to work by itself, occassionally spitting out an old page, printed OK, it is just anytime I try to … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,594 satisfied customers
I am getting a error code 0x97 on my epson wf 4630 printer,
I am getting a error code 0x97 on my epson wf 4630 printer … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
My HP Officejet Pro 6830 is giving me error 0x6100004a.
Hello! My HP Officejet Pro 6830 is giving me error 0x6100004a. There is no paper jam as it has stated. I have unplugged it from the computer, shut if off and on numerous times and nothing works. Help!… read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
I've had an HP officejet 4630 for about two years. It was
I've had an HP officejet 4630 for about two years. It was low on black toner which I replaced (and have done so many times) but since I replaced it I keep getting a message there's a "cartridge proble… read more
littlerusty2005
littlerusty2005
Audio Video Technician
Associate Degree
10,266 satisfied customers
Can I use print cable for a HP Officejet 4630 it has wi/fi I
can I use print cable for a HP Officejet 4630 it has wi/fi I can not get it to print a page it came with two color ink pods instead one color and black I wish it was plug and play ,I bought a laptop H… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
A friend gave me her Canon BJC - 2110 printer (they bought
A friend gave me her Canon BJC - 2110 printer (they bought a new one and I needed one). She said it worked fine but after hooking it up it doesn't print. It takes the paper but no printing. I opened i… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
We have an Officejet pro, purchased 3/22/2010 and registered
We have an Officejet pro, purchased 3/22/2010 and registered with HP 3/24/2010, S/N MYo1763142. We were away for 8 days, came home last night and message on the screen is "INK CARTRIDGE PROBLEM. The f… read more
Mike6708
Mike6708
Enrolled in associates degree
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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