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Nothing with my computer, my HP Officejet 4630 cartridge…

Customer Question
Nothing with my computer...

Nothing with my computer, my HP Officejet 4630 cartridge lids came off and I can't get them back on

Technician's Assistant: What's the model of your printer?

Plez see above

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

The lids came off I can't get them back on looking for instructions

Submitted: 7 months ago.Category: Printers
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Answered in 1 day by:
12/4/2017
Technician: jeffreybongers, Engineer replied 7 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 942
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Customer reply replied 7 months ago
No I do not need help-we figured it out ourselves please refund my money.
Technician: jeffreybongers, Engineer replied 7 months ago

Understood, great to read this got solved.

Is there anything else I can assist you with?

Kind regards,

Jeff

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Customer reply replied 7 months ago
No thanks. Just provide the refund.
Technician: jeffreybongers, Engineer replied 7 months ago

Understood.

A refund can be done here:http://ww2.justanswer.com/help/how-can-i-request-refund-0

Is there anything else I can assist you with?

Kind regards,

Jeff

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jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 942
942 Satisfied Customers
Experience: Many years repairing and troubleshooting printers and photocopiers.

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