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My cannon printer wont let me print. the only option it is…

Customer Question
My cannon printer wont...

My cannon printer wont let me print. the only option it is giving me is to save. It used to print and is a wireless printer. I dont have the cable

Technician's Assistant: What canon model do you have?

Mb5360

Technician's Assistant: How long has this been going on with your canon printer?

One day

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

A couple of days ago my computer updated

Submitted: 7 months ago.Category: Printers
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Answered in 4 minutes by:
12/3/2017
Technician: Md. Sadique, Engineer replied 7 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,659
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

What is the operating system of your computer?

for eg: Windows/Mac

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Customer reply replied 7 months ago
windows 10
Customer reply replied 7 months ago
no
Technician: Md. Sadique, Engineer replied 7 months ago

Go to control panel > view devices and printers > do you see your printer listed here?

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Technician: Md. Sadique, Engineer replied 7 months ago

Right-click on the printer and run troubleshoot.

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Technician: Md. Sadique, Engineer replied 7 months ago

Tell me if you see any error message.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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