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How can I print envelopes of any size in a canon pixma mx922…

Customer Question
How can I print...

How can I print envelopes of any size in a canon pixma mx922 printer the printer will not print the envelopes from printmaster software. The printer is printing? My name is*****: How are you connecting to your canon printer: wirelessly or by USB?

With usb cable

Technician's Assistant: When did you last update the printer driver software?

I just downloaded the software from canon

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I just want this printer to print whatever I need printed and I just brought the printer Monday

Submitted: 7 months ago.Category: Printers
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Customer reply replied 7 months ago
The printer will print legal or A4 papers but no envelopes. It has the WLAN SETUP but seem like it only print wireless but no envelopes I have tried every size envelope and it will not print. The Menu says letter paper and that's all it will print.
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
I am still waiting for an answer
Customer reply replied 7 months ago
I should have heard from someone by now. I do not want a technician going into my computer just walk me through what I need to do. I am getting ready to end this conversation.
Answered in 2 days by:
12/5/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
No, and I will not be paying monthly for this service it is no good not for my situation.
Customer reply replied 7 months ago
No do not connect I do want the service
Technician: Harry, Engineer replied 7 months ago

Thank you

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