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I recently had the geek squad overhaul my comp now my

Customer Question
I recently had the...

I recently had the geek squad overhaul my comp now my printer is off line and i don't know how to get it back

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Usb

Technician's Assistant: When did you last update the printer driver software?

I thought geek squad did it whens they had control for quite a while

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No not really thanks John have a great holiday season. jack

Submitted: 9 months ago.Category: Printers
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Customer reply replied 9 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 9 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 9 months ago
what is taking so long seems like a simple question i didn't know i was gonna maybe have to wait a day for an answer.
Answered in 3 hours by:
12/3/2017
Technician: Cody, Senior Systems Administrator replied 9 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 4,295
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 9 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Technician: Cody, Senior Systems Administrator replied 9 months ago

can you reply again I'll send offer

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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