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My brother printer will print wirelessly but will not
my brother printer will print wirelessly but will not scan....cannot figure out why...it scanned fine until a power outage fired the modem. got a new one, conneected to wifi and still cannot get it to… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
7,012 satisfied customers
I am no longer able to Scan from my MFC Brother Printer --
I am no longer able to Scan from my MFC Brother Printer -- it says no connection to my PC although I can still print documents from my computer. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a number of documents waiting to print but when I hit
I have a number of documents waiting to print but when I hit the print button nothing happens. What should I do? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
How can you print to a Brother MFC L2700DW from a Samsung
How can you print to a Brother MFC L2700DW from a Samsung Galaxy S5. I can se an HP Ink Jet printer on my phone but not the Brother printer which is on the same network. … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
My printer is not printing any document from my computer. it
my printer is not printing any document from my computer. it is printing items from copier. i have a MFC-J410W PRINTER … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
7,012 satisfied customers
Second opinion] have a Brother MFC-J410w that won't print
Second opinion] have a Brother MFC-J410w that won't print anything. I get a little box in the middle of the screen saying "An error occurred while printing"...nothing happens.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I have a Brother MFC-J410w that won't print anything. I get
I have a Brother MFC-J410w that won't print anything. I get a little box in the middle of the screen saying "An error occurred while printing"...nothing happens. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
My printer is not scanning and I don't know why, Brother
I attempted to scan this morning and the window on the printer keeps saying "connecting to PC" but there's no sound and nothing happens. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I can't get my mfc-j410w printer to go online, I have gone
I can't get my mfc-j410w printer to go online, I have gone through the setup and it says its connected but when I go to print it says it is offline … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
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Looks like cat pee'd on MFC-J410w printer,still prints,won't
looks like cat pee'd on MFC-J410w printer,still prints,won't copy,continually brings up paper jam problem … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I have a Brother MFC-J6510DW. There is problem scanning
I have a Brother MFC-J6510DW. There is problem scanning documents to my laptop wirelessly. The meassage is "No connection". It will scan to a USB through "Scan to Media". I can print from my laptop to… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
My Brother MFC-J430W copies OK, prints OK using a LAN, but
My Brother MFC-J430W copies OK, prints OK using a LAN, but it will not scan. Is not the LAN for printing the same for scanning? I need to scan documents into my PC, but cannot get it to work. Any sugg… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have retired my old PC and have a new one. I am trying to
I have retired my old PC and have a new one. I am trying to set this up to work with my existing Brother MFC. I have a MFC-J410w. I have set this up to be wireless. I am able to print from my new PC b… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I have a Brother printer/ scanner MFC-J410W and a Mac OS X
I have a Brother printer/ scanner MFC-J410W and a Mac OS X desktop. My printer is set up to function wirelessly. I was printing with no problem and then when I tried to print I got the message that th… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have a 4 month old Brother MFC-J615W printer, scanner, copier
I have a 4 month old Brother MFC-J615W printer, scanner, copier and fax. it is connected wirelessly to my computer. I have had no problems. Recently, however, I tried to scan a multipage document with… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
Received a new MFC-J410W printer; trying to install on Dell
Received a new MFC-J410W printer; trying to install on Dell inspiron 1100, running Windows XP. Can't get driver cd to work to load the MFL-Pro Suite? I tried to utilize "add a printer" but MFC-J410W i… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
i have a new laptop and have installed my brother printer mfc990cw,
i have a new laptop and have installed my brother printer mfc990cw, i can print documents from the pc to the printer but i cannot scan documents from printer to pc, anly suggestions… read more
Jess M.
Jess M.
Bachelor's Degree
3,566 satisfied customers
I have a Brother MFC-490CW that is connected to a wireless
I have a Brother MFC-490CW that is connected to a wireless network. I can print from both computers wirelessly, but I cannot get the scan function to work. It keeps saying Check connection. HELP I rea… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

7,012 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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