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I can not get my printer TS 3100 setup. Cnnon PIXMA TS3100.

Customer Question
I can not get...

I can not get my printer TS 3100 setup

Technician's Assistant: What's the brand and model of your printer?

Cnnon PIXMA TS3100

Technician's Assistant: How long has this been going on with your printer?

Since I bought it about 3 weeks ago. I am trying to set it up in my motorhome for when I am traveling .

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I have not been able to get onto the cannon web page to install this printer and my OS is the latest MAC OS

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Yes. The Mac Pro computer has an OS 10.13.1.

Submitted: 7 months ago.Category: Printers
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Answered in 2 days by:
12/5/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,609
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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