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It's not printing. Canon MG7160. Just since yesterday. I'm…

Customer Question
It's not printing. Technician's...

It's not printing.

Technician's Assistant: What's the brand and model of your printer?

Canon MG7160

Technician's Assistant: How long has this been going on with your printer?

Just since yesterday.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I'm not sure.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I've tried cleaning and deep cleaning. It's not because of a lack of ink. I was in the middle of printing 32 pages when it failed.

Submitted: 7 months ago.Category: Printers
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Answered in 3 hours by:
12/3/2017
Technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: Printers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Printers Question
Technician: Aparna Indresh,
 replied 7 months ago

May I know if you are getting any error message on your printer screen?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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