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In attempting to scan and print a document I messed with the…

Customer Question
In attempting to scan...

In attempting to scan and print a document I messed with the settings— and now I can't get the printer back to do normal printing. I have a cannon mg6220

Technician's Assistant: Is there an error code on your printer when you try to scan?

Doesn't seem to be

Technician's Assistant: When did you last update the printer driver software?

Not since I bought it ten years ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just how to change the settings for normal printing

Submitted: 7 months ago.Category: Printers
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Answered in 34 minutes by:
12/2/2017
Technician: Ashik, Technician replied 7 months ago
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,336
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Did you make the changes on printer itself or on your computer ?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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