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Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3781
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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In attempting to scan and print a document I messed with the

Customer Question

In attempting to scan and print a document I messed with the settings— and now I can't get the printer back to do normal printing. I have a cannon mg6220
JA: Is there an error code on your printer when you try to scan?
Customer: Doesn't seem to be
JA: When did you last update the printer driver software?
Customer: Not since I bought it ten years ago
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: Just how to change the settings for normal printing
Submitted: 11 months ago.
Category: Printers
Expert:  Ashik replied 11 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Did you make the changes on printer itself or on your computer ?